Frequently Asked Questions
How do I reset my account password? +
Navigate to Settings → Security → Password. Click "Reset" and follow the email verification flow. If you didn't receive the email, check your spam folder or contact support for manual verification.
What's included in the Professional plan? +
The Professional plan includes unlimited projects, advanced analytics, priority support with 4-hour SLA, 100GB storage, custom integrations, team collaboration tools, and AI-powered insights.
Can I export my data if I cancel? +
Yes. You can export all your data in CSV, JSON, or XML format at any time via the Dashboard → Data Management → Export. Exports are generated within minutes and available for 30 days.
How do I integrate with third-party APIs? +
Visit Integrations → Connect New Service. We support OAuth 2.0, API Keys, and Webhook listeners. Full authentication guides are available in our developer documentation.
What is your uptime guarantee? +
Starter: 99.5%, Professional: 99.9%, Enterprise: 99.99%. All tiers include automatic failover and real-time status monitoring. Credits are issued automatically for any downtime exceeding SLA thresholds.