ClickTale Privacy Policy

Last Updated: January 2025 | Effective Immediately

1. Overview & Purpose

Aevum News uses ClickTale (now part of PathFactory) as a user experience measurement and heatmapping tool to understand how visitors interact with our website. This policy explains what data is collected, how it is used, and how you can control your privacy preferences.

Our commitment to journalistic integrity and reader privacy remains absolute. ClickTale data is used strictly for analytical and usability purposes and is never used to personally identify individual readers or to compromise editorial independence.

2. What is ClickTale?

ClickTale is a web analytics and user experience tool that captures aggregated, anonymized data about how visitors navigate and interact with our digital properties. It generates visual heatmaps, scroll maps, and session recordings to help us optimize content layout, improve navigation, and enhance accessibility.

⚠️ Privacy Safeguard: ClickTale does NOT record keystrokes, passwords, payment information, or any sensitive personal data. Audio, video, and camera feeds are never captured.

3. Data Collected

The following types of data may be captured during your visit:

  • Device & Browser Info: IP address (anonymized to last octet), browser type, operating system, screen resolution, and language settings.
  • Navigation Data: Pages visited, entry/referral sources, time spent per page, and click paths.
  • Interaction Metrics: Scroll depth, mouse movements, form field focus (non-input values), and button clicks.
  • Session Identifiers: Anonymous, randomly generated session IDs that cannot be traced back to an individual without additional voluntary data.

4. How We Use This Data

  • Identifying content layout issues and navigation friction points
  • Optimizing article formatting, readability, and mobile responsiveness
  • Improving form usability and subscription flows
  • Analyzing aggregate reader engagement patterns to guide editorial strategy
  • Ensuring accessibility compliance across devices and browsers

Aggregated ClickTale reports are reviewed by our editorial and digital teams monthly. No individual session data is used for advertising, profiling, or targeted campaigns.

5. Data Sharing & Retention

ClickTale data is processed and stored securely via PathFactory's analytics infrastructure. We share only non-identifiable interaction metrics with ClickTale/PathFactory for processing.

Data is retained for a maximum of 12 months, after which it is permanently deleted or aggregated into anonymized statistical reports. We do not sell, rent, or license ClickTale data to third parties, including advertisers or data brokers.

6. Your Rights & Opt-Out

You maintain full control over your analytics tracking experience:

  • Browser Settings: Enable "Do Not Track" or use privacy-focused browsers/extensions.
  • ClickTale Opt-Out: Visit clicktale.com/privacy/opt-out to disable all ClickTale tracking globally.
  • Cookies: Manage analytics cookies via your browser's cookie settings or our site consent banner.
  • Request Deletion: Submit a written request to privacy@aevumnews.com for removal of your session data (processing time: up to 30 days).

7. Contact Us

If you have questions about ClickTale, our privacy practices, or wish to exercise your data rights, please contact:

Data Privacy Officer privacy@aevumnews.com
Analytics Team analytics@aevumnews.com
Mailing Address Aevum News Legal Dept.
1200 Truth Ave, Suite 400
New York, NY 10012