Follow your tools, guides, and kits every step of the way from our warehouse to your driveway.
Enter your order ID or tracking number to see real-time updates.
Oct 18, 2024 at 2:15 PM - Payment confirmed and order received.
Oct 19, 2024 at 9:30 AM - Items picked, packed, and labeled.
Oct 20, 2024 at 4:45 PM - Handed to carrier. In transit to distribution center.
Pending - Your package will be loaded onto the local delivery truck.
Pending - Signed for and dropped at your specified address.
Transparent policies so you know exactly what to expect.
Orders are processed within 1-2 business days. Rush orders placed before 10 AM EST ship same-day.
Free on orders over $75. Delivery within 5-7 business days via USPS/UPS ground services.
2-Day Priority ($12.99) and Next-Day Air ($24.99) available at checkout for urgent project needs.
We ship to 40+ countries. Customs duties and import taxes are the responsibility of the buyer.
30-day hassle-free returns on unused items. Defective tools are replaced immediately at no cost.
All tools are bubble-wrapped and reinforced in double-wall boxes to survive garage transit.
Quick answers to common shipping and order questions.
Once your order ships, you'll receive an automated email with your tracking link and number. You can also find it in your account dashboard under "Order History".
Yes, but only if the order hasn't entered the "Processing" stage. Contact our support team immediately with your order ID to request an address update.
Take photos of the packaging and damaged items, then email support@automotivediy.com within 48 hours. We'll ship a replacement immediately or issue a full refund.
We ship to PO Boxes via USPS. APO/FPO/DPO addresses are accepted, but shipping times may extend up to 10-14 business days depending on military logistics.
Carriers sometimes experience scan delays of 24-48 hours, especially during holidays or severe weather. If no update appears after 72 hours, contact us and we'll file an investigation.