Account Help & Support

You can manage your bookings by navigating to My Account > Bookings. Click on the specific booking you wish to change. If the cancellation policy allows, you can cancel for a full or partial refund. To reschedule, click "Reschedule" and select a new available time slot. Changes made within 24 hours are typically free of charge.

Go to My Account > Billing & Payments. Here you can add new credit cards, remove old ones, or set a preferred payment method. Changes will apply to all future transactions immediately. We support Visa, Mastercard, Amex, and PayPal.

Absolutely. We use bank-level AES-256 encryption to protect your data. We never sell your information to third parties. You can request a full export or deletion of your data at any time through the Privacy Settings in your account dashboard. We are fully GDPR and CCPA compliant.

If you're locked out, click the "Forgot Password" link on the login page to receive a reset email. If you no longer have access to your email, please contact our support team via the form below, and we will verify your identity to help restore access. Ensure your recovery phone number is up to date.