Today
Hi there! 👋 Welcome to ConnectHub Support. How can I help you today?
10:24 AM
Hey! I'm having trouble with the live streaming feature on my Pro Creator plan. It keeps dropping connection after 15 minutes.
10:26 AM ✓✓
Thanks for reaching out! I can definitely help with that. Could you share your username and the device/browser you're using? Also, is this happening on a specific internet connection?
10:28 AM
@alex_creates, using Chrome on Mac M2. It happens on both Wi-Fi and mobile hotspot. I've already cleared cache and tried incognito.
10:31 AM ✓✓