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Getting Started

Initial setup, account configuration, and platform navigation guides.

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Carbon Footprint Tracking

Measuring emissions, configuring scopes, and interpreting impact data.

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ESG Reporting & Compliance

Generating standardized reports and maintaining regulatory compliance.

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API & Integrations

Connecting third-party tools, REST API documentation, and data sync.

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Billing & Subscriptions

Managing plans, invoices, payment methods, and usage limits.

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Account & Security

Team management, SSO setup, permissions, and data privacy controls.

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Frequently Asked Questions

Env offers a full-featured 30-day free trial with no credit card required. You'll get access to carbon tracking, reporting templates, and up to 5 team seats. After the trial, you can choose a plan that fits your organization's needs.
Yes! Env supports exports in CSV, Excel (.xlsx), and PDF formats. You can export raw emission data, compliance reports, and dashboard snapshots directly from the "Reports" section or via the API.
Env uses globally recognized emission factors from DEFRA, EPA, and the GHG Protocol. Our AI engine cross-references your utility data, travel logs, and supply chain inputs to calculate Scope 1, 2, and 3 emissions with high accuracy.
Absolutely. Env is SOC 2 Type II certified and GDPR compliant. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We never sell or share your data, and you retain full ownership of your sustainability metrics.
Enterprise clients receive a dedicated Customer Success Manager. You can schedule a custom onboarding call via the "Talk to Sales" button below, or email enterprise@env.io for priority assistance with migrations and API setup.

Still need help?

Our sustainability experts and support engineers are here to assist you via chat, email, or a scheduled call.