Cookie Policy
Last Updated: January 15, 2025
Privacy-First Approach: At In Therapy, your mental health privacy is our priority. We use cookies strictly to improve your experience, ensure platform security, and provide personalized care—never to sell your data or track you without consent.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help websites function efficiently, remember your preferences, and provide information to site owners. Cookies do not contain personal data that can directly identify you, but they may store information about your browsing activity.
2. How We Use Cookies
We use cookies to enhance your experience on In Therapy's platform and ensure the secure delivery of mental health services. Our use of cookies includes:
- Ensuring essential website functionality and security
- Remembering your session and login preferences
- Analyzing website traffic to improve our services
- Personalizing content and therapeutic resources
- Supporting our booking and payment systems
3. Types of Cookies We Use
| Category | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Required for core functionality, security, and session management | Session / 30 days |
| Performance & Analytics | Help us understand how visitors interact with our site to improve user experience | 13 months |
| Functional | Remember your preferences (language, region, notification settings) | d>6 months|
| Third-Party | Integrated services for booking, video sessions, and secure payments | Varies |
4. Third-Party Cookies
We may use third-party services that set their own cookies. These partners help us deliver secure telehealth sessions, process payments, and analyze site performance. All third-party providers are bound by strict data protection agreements and comply with HIPAA, GDPR, and applicable privacy laws.
Common third-party services include:
- Video Conferencing: Secure, HIPAA-compliant telehealth platforms
- Analytics: Google Analytics (configured to anonymize IP addresses)
- Payment Processing: Stripe & PayPal for secure billing
- Booking System: Secure calendar and intake form providers
5. How to Manage Cookies
You have full control over cookies. You can set or modify your browser preferences to accept or reject cookies. If you choose to reject cookies, some features of our website may not function optimally.
Browser Settings:
You may also opt out of personalized advertising by visiting Your Online Choices.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date. For material changes, we may also provide notice via email or on-site banner.
7. Contact Us
If you have questions about our use of cookies or this policy, please contact our Privacy Team:
- Email: privacy@intherapy.com
- Phone: (555) 123-4567
- Address: 123 Wellness Blvd, Suite 200, New York, NY 10001
We are committed to protecting your privacy and ensuring our practices align with your expectations for a safe, confidential therapeutic environment.