📚 Getting Started
How do I create a writer account?
Click the "Sign Up" button in the top right corner. Choose "Writer" as your account type, verify your email, and you'll be ready to publish within 2 minutes.
Is InkWell free to use?
Yes! Reading and basic writing are completely free. Premium features like advanced analytics, custom domains, and ad-revenue sharing are available with our Pro plan.
How do I format my blog posts?
We provide a rich markdown editor with support for headings, lists, code blocks, images, and embeds. Check our documentation for a complete formatting guide.
Can I import my existing blog?
Absolutely. We support CSV, WordPress XML, and Medium export files. Go to Settings > Import to migrate your content seamlessly.
⚙️ Account & Billing
How do I upgrade or cancel my plan?
Navigate to Settings > Billing. You can upgrade, downgrade, or cancel at any time. Cancellations take effect at the end of your current billing cycle.
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfers for enterprise plans. All transactions are secured with 256-bit SSL encryption.
How do I reset my password?
Click "Forgot Password" on the login page. We'll send a secure reset link to your registered email. For security, links expire after 15 minutes.
Can I delete my account permanently?
Yes. Go to Settings > Account > Danger Zone > Delete Account. This action is irreversible and will remove all your posts, data, and reader connections.
Send Us a Message
Our team typically responds within 24 hours on business days.