1 Information & Documentation Accuracy

Providing complete, truthful, and up-to-date information is foundational to our work. Inaccurate data can delay naming availability checks, trademark searches, and legal filings.

  • Submit all requested business details, target markets, and existing trademarks within agreed timeframes
  • Verify accuracy of company registration numbers, jurisdiction details, and operational scope
  • Disclose any prior branding assets, pending applications, or third-party agreements

2 Timelines & Milestone Compliance

Our consulting process is structured around clear milestones. Adhering to scheduled deadlines ensures your brand and legal foundations are delivered without unnecessary delays.

  • Provide feedback and approvals within 48–72 hours of submission
  • Notify our team immediately if you anticipate delays or need schedule adjustments
  • Understand that extended review periods may impact final delivery dates and resource allocation

3 Communication & Decision-Making

Efficient collaboration requires clear, consolidated communication. Fragmented feedback or multiple decision-makers can cause revisions and scope drift.

  • Designate one primary point of contact authorized to make final decisions
  • Attend scheduled discovery calls and strategy sessions
  • Provide structured, actionable feedback rather than vague or conflicting directives

4 Financial & Invoicing Responsibilities

Timely payment processing keeps projects moving and ensures legal filings and domain registrations are secured without interruption.

  • Review and process invoices within 15 days of receipt
  • Maintain authorized payment methods and notify us of any changes in advance
  • Understand that scope expansions or additional deliverables require written approval and may incur adjusted fees

5 Intellectual Property & Usage Rights

We protect your brand assets, but certain rights and usage responsibilities fall to you upon project completion.

  • Final deliverables, source files, and usage rights transfer only upon full payment
  • You are responsible for proper implementation of brand guidelines across all channels
  • Do not resell, redistribute, or claim ownership of Isdomain's proprietary methodologies or templates

6 Legal, Compliance & Regulatory Adherence

While we provide legal basics consulting and trademark guidance, you remain responsible for broader regulatory compliance.

  • Ensure your business operations comply with local, national, and industry-specific regulations
  • You are responsible for jurisdiction-specific filings, taxes, and licensing beyond our stated scope
  • Promptly inform us of any regulatory changes, legal disputes, or enforcement notices affecting your brand
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Important Notice

These obligations complement your formal Service Agreement and Statement of Work. In the event of any discrepancy between this page and your signed contract, the executed agreement prevails. Our team is always available to clarify requirements, adjust timelines, or provide additional guidance tailored to your project.

Questions or Need Clarification?

We believe in transparency and partnership. If any of these obligations require adjustment or explanation, reach out directly to your project manager or our client success team.

Contact Client Support →