🔧 System Components
Web Platform
loveLink.com & all user-facing pages
Operational
99.99% (30d)
Mobile Applications
iOS & Android native apps
Operational
99.98% (30d)
Matching Algorithm API
AI compatibility & recommendation engine
Operational
99.97% (30d)
Real-Time Chat
WebSocket messaging & notifications
Degraded
98.45% (30d)
Payment Processing
Subscription billing & secure checkout
Operational
100.00% (30d)
Email & SMS Gateway
Transaction alerts & verification codes
Operational
99.95% (30d)
🚨 Current & Recent Incidents
Degraded Performance in Real-Time Chat
Started: 2 hours ago
Users may experience delayed message delivery or occasional disconnections in the in-app chat feature. Voice/video calls remain unaffected.
14:32 UTC
Engineering team has identified a latency spike in the WebSocket proxy layer. Scaling additional nodes now.
13:15 UTC
Monitoring alerts triggered for increased chat connection timeouts. Investigation ongoing.
Resolved: Intermittent Login Failures\n Resolved: Yesterday, 18:45 UTC
A minor configuration drift in the authentication cache caused sporadic login timeouts for ~3% of users. Applied rollback and verified stability.
📅 Planned Maintenance
Database Optimization & Schema Migration
Scheduled: Dec 28, 2025 • 02:00 - 04:00 UTC
We will perform routine database indexing and schema updates to improve match query speeds. The web platform may experience brief read-only periods. Mobile apps will function normally.
No other maintenance windows scheduled in the next 14 days.