Cookie Policy
Last Updated: March 15, 2025
1. Introduction
This Cookie Policy explains how NexusAI ("we", "our", or "us") uses cookies and similar tracking technologies on our websites, applications, and digital platforms (collectively, the "Services"). By accessing or using our Services, you consent to the use of cookies as described in this policy.
This policy should be read alongside our Privacy Policy, which details how we collect, use, and share your personal data.
2. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help websites function efficiently, remember your preferences, and provide information to site owners. While we do not collect personal information through cookies, they may store unique identifiers that allow us to recognize returning users.
3. Types of Cookies We Use
| Category | Purpose | Essential? |
|---|---|---|
| Strictly Necessary | Enable core functionality such as security, authentication, and session management. | Yes |
| Performance & Analytics | Analyze traffic patterns, page usage, and AI model performance to improve our Services. | No |
| Functionality | Remember user preferences, language settings, and dashboard configurations. | No |
| Personalization & Advertising | Deliver relevant content and measure the effectiveness of marketing campaigns. | No |
4. How We Use Cookies
Authentication & Security
We use cookies to verify your identity, maintain secure login sessions, and protect against fraudulent access to your AI workspace and data.
Analytics & Optimization
Our analytics cookies help us understand how users interact with our platform, including API usage patterns, model inference times, and feature adoption. This data drives continuous improvements to our AI infrastructure.
User Experience
Functionality cookies store your dashboard layout, notification preferences, and language settings to provide a seamless experience across sessions.
5. Third-Party Cookies
Some cookies are set by third-party service providers whose technologies we use to enhance our Services. These may include analytics platforms, payment processors, and cloud infrastructure providers.
6. Managing Your Cookie Preferences
You have the right to accept or refuse non-essential cookies. You can manage your preferences at any time through:
- Our Cookie Settings Panel (accessible via the footer or banner prompt)
- Your browser settings (most browsers allow you to block or delete cookies)
- Opt-out tools provided by analytics and advertising partners
Please note that disabling strictly necessary cookies may prevent certain features of our Services from functioning properly. Disabling non-essential cookies will not affect core functionality but may impact personalization and analytics.
7. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in technology, regulations, or our business practices. Any material changes will be communicated via email or prominent notice on our Services. The "Last Updated" date at the top of this page indicates when the most recent changes were made.
8. Contact Us
If you have questions about this Cookie Policy, our data practices, or wish to exercise your privacy rights, please contact us:
- Email: privacy@nexusai.com
- Mail: NexusAI Data Protection Officer, 1200 Innovation Drive, Suite 400, San Francisco, CA 94105