Insurance & Billing
We believe financial transparency should never be a barrier to mental wellness. Here's everything you need to know about coverage, payments, and claims.
Accepted Insurance Providers
We work directly with major insurance networks to make your therapy journey seamless and affordable.
Blue Cross Blue Shield
In-Network • Direct Billing
Aetna
In-Network • Direct Billing
UnitedHealthcare
In-Network • Direct Billing
Cigna
In-Network • Direct Billing
Humana
In-Network • Direct Billing
Kaiser Permanente
Out-of-Network • Superbill Provided
Out-of-Network & Superbills
If your insurance isn't listed, you can still use your benefits out-of-network. After each session, we'll provide a detailed superbill (receipt) that you can submit directly to your insurer for reimbursement. Most plans cover 50-80% of out-of-network mental health services.
Billing & Payment Options
Flexible, transparent, and stress-free. Choose the payment method that works best for you.
Accepted Payment Methods
We accept all major payment options for your convenience.
- Visa, Mastercard, Amex, Discover
- HSA & FSA Cards
- PayPal & Apple Pay
- Bank Transfers (ACH)
Sliding Scale & Financial Aid
Cost should never prevent access to care. We offer income-based adjustments.
- Confidential income verification
- 15-40% discount available
- First-time session fee waived
- Limited grant scholarships
Receipts & Tax Benefits
All mental health services are tax-deductible under IRS medical expenses.
- Automatic annual tax receipts
- Itemized session breakdowns
- HSA/FSA eligible documentation
- 1099-MISC for self-employed
Simple Billing Process
No surprises. Just straightforward, transparent billing every step of the way.
Verify Coverage
We check your insurance benefits before your first session.
Secure Checkout
Pay securely online or save your card for automatic billing.
Attend Session
Focus on your wellness. We handle the administrative side.
Claims & Receipts
We file claims automatically or provide superbills for you.
Frequently Asked Questions
Quick answers to common billing and insurance questions.
Yes, for out-of-network sessions, payment is collected at the time of service. We will then provide a detailed superbill that you can submit to your insurance company for reimbursement. Most members receive reimbursement within 10-14 business days.
You can request a sliding scale adjustment during your intake or by contacting our billing team. We use a confidential, standardized financial assessment form. Approval is typically processed within 48 hours and applies retroactively to your first session.
We require 24 hours notice to cancel or reschedule without charge. Late cancellations or no-shows are subject to a 50% session fee. This policy ensures our therapists can reserve your time consistently.
Yes. The IRS classifies mental health therapy as a qualified medical expense. You can deduct out-of-pocket costs if you itemize deductions and your medical expenses exceed 7.5% of your adjusted gross income. We provide annual tax receipts automatically.
Absolutely. We support automatic monthly billing and offer interest-free installment plans for package purchases. You can manage your payment schedule anytime in your client portal.
Need Billing Assistance?
Our dedicated financial support team is here to help you navigate coverage, payments, and claims with clarity and care.