Children's Privacy Policy

1. Information We Collect

ShopVista is designed for users of all ages, but we strictly limit data collection from children under 13. When a child under 13 uses our platform with verified parental consent, we may collect:

• Account Information: Username, email address (parental), and secure password for supervised accounts.
• Profile Data: Age, grade level, and preferred interests to personalize educational or age-appropriate content recommendations.
• Usage Data: Browsing history, search queries, and interaction logs to improve safety filters and content relevance.
• Device & Technical Info: IP address, browser type, device ID, and operating system for security and fraud prevention.

2. How We Use Information

We use collected information solely to:

1. Operate and maintain secure, age-appropriate e-commerce and content features.
2. Process purchases, manage orders, and provide customer support under parental supervision.
3. Implement safety controls, including content filtering, purchase limits, and activity monitoring tools for parents.
4. Comply with legal obligations, prevent fraud, and enforce our Terms of Service.
5. Send order confirmations, shipping updates, and safety alerts to the registered parent/guardian email.

We do not sell, rent, or trade children's data. We do not use behavioral advertising or tracking technologies that target children.

3. Parental Consent & Control

Before collecting any personal information from a child under 13, ShopVista requires verifiable parental consent. Parents may provide consent through:

• Secure credit card authorization for a nominal transaction
• Government-issued ID verification (never stored fully)
• Third-party consent verification services (e.g., AgeSmart, Norton Privacy)
• Secure video or phone verification with our trust & safety team

Parental Rights

Parents or legal guardians have the right to:

• Review, update, or delete their child's personal information at any time.
• Refuse further collection or use of their child's data.
• Close the child's account and request data deletion within 30 business days.
• Opt out of any non-essential features or communications.

4. Data Sharing & Third Parties

ShopVista may share limited child data only with:

• Service Providers: Secure payment processors, shipping partners, and cloud hosting providers bound by strict data processing agreements.
• Legal Authorities: When required by law, court order, or to protect the safety of children.
• Parental Supervision Tools: Activity reports may be shared with the consenting parent via the family dashboard.

We do not permit third-party advertisers, data brokers, or external apps to collect data from children. All embedded content and third-party integrations are pre-screened for COPPA compliance.

5. Data Security

We employ industry-leading security measures to protect children's data, including:

• End-to-end encryption for all data in transit and at rest (AES-256)
• Regular third-party security audits and penetration testing
• Strict access controls and employee training on minor data handling
• Automatic data deletion protocols for accounts of users under 13

While we strive to protect personal information, no internet-based service is 100% secure. We encourage parents to teach children about online safety and to keep account credentials confidential.

6. Changes to This Policy

We may update this Children's Privacy Policy to reflect changes in technology, regulations, or business practices. Material changes will be communicated to the registered parent email at least 30 days before becoming effective. Continued use of the platform after updates constitutes acceptance of the revised policy.

7. Contact Us

If you have questions, concerns, or wish to exercise your parental rights, please contact our dedicated Privacy & Compliance Team: