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Onboarding & setup guides
Pricing, invoices & payments
Managing your deliverables
Data protection & compliance
API & third-party tools
Tracking performance & ROI
Assets, guidelines & templates
Everything else you need
Quick answers to the questions we hear most.
We are a forward-thinking digital agency that crafts innovative software, design, and strategy solutions. From web and mobile development to AI integration and digital strategy, we help businesses build products that make a real impact.
We offer three tiers: Starter ($4,999/project), Growth ($14,999/project), and Enterprise (custom pricing). Each tier includes defined scope, revisions, and support duration. Contact us for a tailored quote based on your needs.
Timelines vary by scope. A Starter project typically takes 4-6 weeks, Growth projects 8-12 weeks, and Enterprise engagements are scoped individually. We provide detailed timelines during our discovery phase.
We specialize in React, Next.js, Node.js, TypeScript, Python, Swift, Kotlin, and modern cloud platforms (AWS, GCP, Vercel). We also integrate AI/ML tools, headless CMS platforms, and third-party APIs as needed.
Starter plans include 2 rounds of revisions, while Growth and Enterprise plans include unlimited revisions within the agreed scope. All revisions are tracked through our shared project management tools for full transparency.
Yes! Every project includes post-launch support (30-120 days depending on your plan). We also offer retainer agreements for ongoing maintenance, feature development, and strategic consulting.
We accept bank transfers, major credit cards (Visa, Mastercard, Amex), and PayPal for smaller projects. For Enterprise clients, we also support purchase orders and net-30 payment terms.
Absolutely. You retain full ownership of all deliverables, including source code, designs, and documentation. We deliver everything via your preferred repository (GitHub, GitLab, Bitbucket) upon project completion.
Detailed guides to get you up and running.
Learn what information to gather before your kickoff meeting for the smoothest start possible.
Step-by-step guide to adding team members, assigning roles, and managing permissions.
A breakdown of each phase from discovery to launch and how to track progress in real-time.
How to view invoices, schedule payments, and request payment plan adjustments.
How to use our feedback tools effectively to ensure your project stays on track.
Everything you need to know about staging environments, CI/CD, and going live.
Our support team is here for you. Choose the channel that works best.
Chat with our support team in real-time during business hours for instant assistance.
Start a Chat →Send us a detailed message and we'll get back to you within 24 hours, guaranteed.
help@thatisaq.com →Schedule a 1-on-1 call with a specialist to walk through your specific questions.
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