📘 Client Onboarding

Quick Start Guide

Your streamlined roadmap to kick off your project with That Is A Q. Follow these steps to ensure a smooth, fast, and successful partnership.

1
Kickoff
2
Access
3
Assets
4
Sprint
5
Launch

1. Schedule Your Kickoff Call

Our first step is aligning on vision, scope, and timelines. We'll introduce your dedicated team and establish communication rhythms.

  • Book a 45-min discovery session via our calendar link
  • Invite key stakeholders from your side
  • Prepare a brief overview of business goals & success metrics

2. Grant Platform Access

Collaboration happens in shared workspaces. Provide necessary access so we can start building immediately.

  • Figma (Design & Prototyping)
  • GitHub/GitLab (Code Repository)
  • Slack (Real-time communication)
  • AWS/Vercel/Netlify (Deployment environment)

3. Share Project Assets

The more context we have upfront, the faster we move. Upload or link existing materials to your shared drive.

  • Brand guidelines, logos, & typography files
  • Copywriting decks or content strategy
  • Analytics access (GA4, Mixpanel, etc.)
  • Competitor references or inspiration links

✅ Onboarding Checklist

🔗 Collaboration Hub

🎨

Figma

Design files & prototypes

Open Workspace →

GitHub

Code repository & PRs

View Repo →
💬

Slack

Project channel & updates

Join Channel →
📊

Notion

Documentation & roadmap

Open Docs →

❓ Frequently Asked Questions

Most projects kick off within 3-5 business days after onboarding is complete. Complex enterprise builds may require additional setup time.

No problem. Our design team can build a preliminary brand system based on your market positioning, which we'll refine together.

Expect weekly progress demos, daily Slack updates, and a shared dashboard with real-time task tracking and sprint burndown charts.

Absolutely. We use agile methodology, so scope adjustments are handled through our sprint review cycle without disrupting delivery timelines.

Missing Something?

If you need help with setup, access, or have questions before we begin, our client success team is just a message away.

Contact Onboarding Support →