1. Core Values & Expectations
At That Is A Q, our culture is built on principles that guide every decision, interaction, and deliverable. We expect all employees, contractors, and partners to embody these values in their daily work.
- Integrity: We act honestly, transparently, and accountably in all professional matters.
- Respect: We value diverse perspectives and treat everyone with dignity.
- Innovation: We challenge assumptions, ask better questions, and pursue excellence.
- Collaboration: We succeed together through open communication and shared responsibility.
Notice: This policy applies to all employees, remote workers, freelancers, interns, and third-party contractors engaged by That Is A Q.
2. Respectful Workplace Environment
We maintain a workplace free from intimidation, hostility, and disrespect. Every team member has the right to work in an environment that fosters psychological safety and professional growth.
Expected Behaviors
- Address colleagues by their preferred names and pronouns.
- Provide constructive, solution-oriented feedback.
- Respect personal boundaries and working hours, especially in async/global teams.
- Refrain from derogatory language, microaggressions, or exclusionary behavior.
3. Communication & Collaboration Standards
Clear, professional, and timely communication is essential to our agile workflow and client relationships.
- Use approved channels (Slack, Email, Project Management Tools) for work-related discussions.
- Maintain professionalism in all written and verbal communications.
- Document decisions, action items, and code reviews appropriately.
- Escalate blockers promptly and collaboratively resolve conflicts.
4. Confidentiality & Data Security
As a digital agency, we handle sensitive client data, proprietary code, and strategic information. Protecting this information is non-negotiable.
- Never share client credentials, source code, or project files outside authorized systems.
- Follow password policies, MFA requirements, and device encryption standards.
- Report lost devices or suspected data breaches immediately to IT Security.
- Respect NDAs and intellectual property agreements governing all engagements.
Reminder: Unauthorized disclosure of confidential information may result in immediate termination and legal action.
5. Anti-Discrimination & Harassment Policy
That Is A Q maintains a zero-tolerance policy toward discrimination, harassment, or retaliation based on race, color, religion, sex, gender identity, sexual orientation, age, disability, national origin, or any other protected characteristic.
Prohibited Conduct Includes
- Unwelcome sexual advances, requests for favors, or verbal/physical conduct of a sexual nature.
- Slurs, jokes, or comments that demean or stereotype individuals or groups.
- Retaliation against anyone who reports concerns or participates in an investigation.
- Quid pro quo arrangements related to compensation, promotion, or project assignments.
6. Reporting & Resolution Process
If you experience or witness behavior that violates this policy, you are encouraged to report it promptly. We guarantee confidentiality and protect against retaliation.
Reporting Channels
- Direct Manager or HR Partner: For initial concerns or informal resolution.
- People & Culture Team: people@thatisaq.com or internal HR portal.
- Anonymous Ethics Hotline: Available 24/7 via our internal compliance platform.
All reports are taken seriously. Investigations are conducted fairly, thoroughly, and with appropriate discretion. Outcomes may include coaching, policy retraining, suspension, or termination, depending on severity.
7. Compliance & Accountability
Adherence to this Workplace Conduct policy is a condition of employment. Failure to comply may result in disciplinary action, up to and including immediate termination.
- This policy will be reviewed annually and updated as needed to reflect legal requirements and organizational growth.
- Employees are responsible for familiarizing themselves with policy updates.
- Managers are accountable for modeling expected behaviors and addressing violations promptly.
8. Support & Contact Information
Questions about this policy? Need guidance on workplace conduct? Reach out to our People & Culture team:
- Email: people@thatisaq.com
- Internal Portal: /hr/policies
- Emergency/Security: security@thatisaq.com
📝 Policy Acknowledgment
By accessing this document, you acknowledge that you have read, understood, and agree to abide by That Is A Q's Workplace Conduct standards. Periodic acknowledgment may be required through our internal HR system.