Search our knowledge base, tutorials, and documentation to find quick answers.
Learn the basics of setting up your account and navigating the dashboard.
Manage subscriptions, payment methods, invoices, and team members.
Connect third-party tools, explore API endpoints, and manage webhooks.
Understand your data, export reports, and configure custom dashboards.
Two-factor authentication, data encryption, compliance, and access controls.
Join discussions, share ideas, and vote on upcoming features.
| Ticket ID | Subject | Category | Status | Created |
|---|---|---|---|---|
| #TK-2024-8942 | API rate limit exceeded on production | API & Integrations | In Progress | Mar 12, 2025 |
| #TK-2024-8915 | Invoice discrepancy for February billing | Billing | Open | Mar 10, 2025 |
| #TK-2024-8877 | SSO configuration with Okta | Security | Resolved | Feb 28, 2025 |
| #TK-2024-8821 | Custom domain SSL certificate renewal | Setup | Resolved | Feb 15, 2025 |
| #TK-2024-8799 | Webhook payload structure mismatch | API & Integrations | In Progress | Feb 10, 2025 |
Click on "Forgot Password" on the login page, enter your registered email, and follow the verification link sent to your inbox. The link expires in 24 hours for security purposes.
Yes! You can change your plan at any time from the Billing settings. Upgrades take effect immediately with prorated billing. Downgrades apply at the start of your next billing cycle.
Navigate to Settings → Developers → API Keys. You can create, rotate, or revoke keys here. We recommend using environment variables to store them securely in production.
For Professional and Enterprise plans, we guarantee a response within 4 hours during business days. Standard plans typically receive a response within 24 hours. Emergency tickets are prioritized.
Absolutely. You can export your data in JSON, CSV, or XML formats via the Analytics dashboard. Enterprise clients also get access to automated compliance reports and audit logs.
Our support team is available 24/5 to assist you with technical issues, billing questions, or feature requests. Submit a ticket and we'll get back to you promptly.