📄 Overview
At #divisions, we believe that data privacy isn't just a compliance checkbox—it's a fundamental feature of scalable technology. We maintain a strict policy of non-disclosure regarding customer data unless explicitly authorized by you or required by law.
Key Principle: You own your data. #divisions acts solely as a data processor, never a data controller. We do not sell, rent, or trade your personal information.
This document outlines the specific scenarios under which data may be shared or disclosed, ensuring you have full visibility into our data ecosystem.
⚖️ Legal Disclosure Policy
We respect the rule of law and will cooperate with lawful government requests for data. However, we are committed to challenging overly broad requests to protect user privacy.
Our Process:
- Validation: We verify the legitimacy and scope of all legal requests.
- Notification: We notify affected users immediately, unless legally prohibited (gag order).
- Minimization: We only disclose data strictly necessary to comply.
- Reporting: We publish an annual Transparency Report detailing these requests.
🤝 Third-Party Vendors
We partner with vetted service providers to deliver our platform. Each vendor is selected based on rigorous security standards and compliance certifications (SOC 2 Type II, ISO 27001).
| Vendor Name | Service Type | Data Shared | Region |
|---|---|---|---|
| Amazon Web Services | Infrastructure | Compute & Storage | Global |
| Stripe | Payment | Transaction Data | US / EU |
| Datadog | Analytics | System Logs (Anon.) | US |
| SendGrid | Communication | Email Metadata | US |
| Cloudflare | Security | IP & Traffic Data | Global |
We conduct annual security assessments of all critical vendors. You can request a full Data Processing Addendum (DPA) for any of these relationships via your account settings.
🛡️ Your Rights
Depending on your jurisdiction (GDPR, CCPA, etc.), you have specific rights regarding your data. We make these easy to exercise directly from your dashboard.
Right to Access
Download a comprehensive archive of all personal data we hold about you in a portable format.
Right to Rectification
Update or correct inaccurate personal data directly via your profile settings or our support team.
Right to Erasure
Request the permanent deletion of your account and associated data, subject to legal retention obligations.
Right to Portability
Export your data in a structured, commonly used, machine-readable format (JSON, CSV).
Questions About Your Data?
Our Data Protection Officer (DPO) is available to assist with any privacy-related inquiries or requests.
Response time: Within 48 hours