Terms of Service

Last Updated: January 15, 2025  |  Effective Date: February 1, 2025

1. Introduction

Welcome to #divisions. These Terms of Service ("Terms") govern your access to and use of the software, platforms, documentation, and related services (collectively, the "Services") provided by #divisions, Inc. ("Company", "we", "us", or "our").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.

2. Acceptance of Terms

These Terms constitute a legally binding agreement between you and #divisions. Your use of the Services constitutes acceptance of these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Services Description

#divisions provides cloud-based infrastructure, analytics, and automation tools designed to help businesses architect scalable systems and optimize workflows. The Services may include:

  • SaaS Platforms: Web-based dashboards, APIs, and deployment pipelines.
  • Consulting & Integration: Professional services for custom architecture and migration.
  • Support & Maintenance: Technical assistance and system monitoring based on your subscription tier.
⚠️ Availability Notice While we strive for 99.9% uptime, the Services are provided on an "as-is" and "as-available" basis. We reserve the right to modify, suspend, or discontinue features with reasonable notice.

4. User Accounts

To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account.

  • You must provide accurate and complete registration information.
  • You agree to notify us immediately of any unauthorized use.
  • Accounts may not be shared, transferred, or sold without our prior written consent.
  • We reserve the right to suspend accounts that violate these Terms or exhibit suspicious activity.

5. Prohibited Uses

You agree not to use the Services to:

  1. Violate any applicable local, state, national, or international law or regulation.
  2. Reverse-engineer, decompile, or attempt to extract source code from our software.
  3. Use automated scraping, bots, or unauthorized APIs to access or extract data.
  4. Transmit malware, engage in denial-of-service attacks, or compromise system security.
  5. Misrepresent your identity or impersonate any person or entity.
  6. Use the Services for illegal, fraudulent, or harmful activities of any kind.

Breach of these restrictions may result in immediate termination and legal action.

6. Intellectual Property

All content, software, trademarks, logos, and materials provided through the Services are owned by #divisions or its licensors and are protected by copyright, trademark, and other intellectual property laws.

These Terms grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business purposes. You retain all rights to your own data and content submitted to the Services, but you grant us a limited license to store, process, and display it solely to provide the Services.

7. Data Privacy & Security

Your privacy is critical to us. Our collection and processing of personal data is governed by our Privacy Policy. By using the Services, you consent to such processing.

We implement industry-standard security measures to protect your data, but no internet transmission is entirely secure. You are responsible for securing your own access credentials and configuring your account settings appropriately.

8. Limitation of Liability

To the maximum extent permitted by law, #divisions and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising from your use or inability to use the Services.

Our total cumulative liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or $500 if you are on a free tier.

9. Termination

You may terminate your account at any time via your dashboard or by contacting support. We may suspend or terminate your access immediately, without notice, for breaches of these Terms, non-payment, or security concerns.

Upon termination, your right to use the Services will cease. You may request data export prior to account deletion, subject to processing time and applicable fees for enterprise contracts.

10. Modifications to Terms

We may update these Terms periodically to reflect changes in our Services, legal requirements, or business practices. Material changes will be communicated via email or in-app notice at least thirty (30) days before the effective date.

Continued use of the Services after modifications constitutes acceptance of the new Terms. We encourage you to review this page regularly.

11. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

Any disputes arising under these Terms shall first be subject to good-faith negotiation. If unresolved within sixty (60) days, disputes shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association. Class action waivers do not apply to small claims proceedings.

12. Contact Information

If you have questions, concerns, or legal inquiries regarding these Terms, please contact us:

#divisions, Inc. Legal & Compliance Department
Email: legal@divisions.io
Address: 100 Tech Avenue, Suite 400, San Francisco, CA 94105
Support Portal: support.divisions.io

Thank you for choosing #divisions. We appreciate your trust and commitment to building scalable, secure solutions.