How can we help you?
Find answers, troubleshoot issues, or get in touch with our support team.
📂 Browse by Category
Getting Started
Set up your account, create your first project, and learn the basics.
12 ArticlesAccount & Billing
Manage subscriptions, invoices, team members, and payment methods.
18 ArticlesAPI & Integrations
Documentation, SDKs, webhooks, and third-party connection guides.
24 ArticlesTroubleshooting
Common errors, status checks, logs, and performance diagnostics.
15 ArticlesSecurity & Compliance
SSO, 2FA, data encryption, SOC 2, and privacy controls.
9 Articles🔥 Popular Articles
How to generate and rotate API keys
Getting Started • 3 min readUnderstanding your monthly usage & billing cycle
Account & Billing • 5 min readDeploying with zero downtime using rolling updates
Deployments • 4 min readFixing 403 Forbidden and 429 Rate Limit errors
Troubleshooting • 2 min readSetting up SAML SSO for enterprise teams
Security & Compliance • 6 min readExporting and importing configuration templates
API & Integrations • 3 min read❓ Frequently Asked Questions
Click "Forgot Password" on the login screen. You'll receive an email with a secure link to reset your credentials. Links expire after 24 hours for security. If you don't receive the email, check your spam folder or contact support.
Yes, plan changes take effect immediately. When upgrading, you'll be prorated for the remainder of your billing cycle. Downgrades take effect at the start of your next billing period to avoid disruption.
Response times vary by plan: Starter (48 hrs), Professional (4 hrs), and Enterprise (1 hr with dedicated manager). We guarantee resolution or status updates within SLA windows.
Absolutely. All data is encrypted using AES-256 at rest and TLS 1.3 in transit. We undergo annual SOC 2 Type II audits and comply with GDPR, CCPA, and HIPAA requirements.
Go to Settings → Team Management → Invite Members. Enter their email and assign a role (Admin, Developer, Viewer). They'll receive an invitation link via email. Seat limits depend on your active plan.
Still need help?
Our support team is available 24/5 to assist you. Choose your preferred contact method below.