Privacy Policy

1. Introduction & Scope

AeroVance Aerospace Corp. ("AeroVance", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard information when you visit our website, engage with our services, attend events, or interact with our business operations.

This policy applies to all individuals worldwide who access or use our platforms. By using our services, you consent to the practices described herein. For defense, government, or classified program participants, additional handling protocols compliant with ITAR, EAR, and NISPOM requirements may apply and are governed by separate contractual agreements.

2. Information We Collect

We collect information in the following categories:

2.1 Information You Provide Directly

• Contact details (name, email, phone number, mailing address)
• Professional information (company name, job title, business email)
• Account credentials for client portals and service dashboards
• Communications, inquiries, support requests, and feedback
• Documents uploaded during onboarding, procurement, or collaboration

2.2 Information Collected Automatically

• Device and browser information (IP address, OS, browser type, screen resolution)
• Usage data (pages visited, time spent, clickstream behavior, referral URLs)
• Log files and diagnostic data for system maintenance and security

2.3 Information from Third Parties

We may receive data from business partners, recruitment agencies, public sources, or analytics providers to enhance service delivery, conduct background checks for security-clearance roles, or fulfill contractual obligations.

3. How We Use Your Information

We use collected information to:

• Deliver, maintain, and improve our aerospace engineering, defense, and satellite services
• Process inquiries, support tickets, and procurement workflows
• Authenticate and secure access to client portals and restricted systems
• Send transactional, administrative, and security-related communications
• Conduct analytics, research, and product development
• Comply with legal, regulatory, and contractual obligations
• Prevent fraud, ensure platform security, and enforce our terms of service

4. Sharing & Third-Party Disclosures

We do not sell your personal information. We may share data only when necessary for the following purposes:

• Service Providers: Cloud hosting, CRM, cybersecurity, and analytics partners bound by strict confidentiality and data processing agreements.
• Legal & Regulatory: When required by law, court order, subpoena, or government agency request.
• Business Transfers: In connection with mergers, acquisitions, or asset sales, with notice to affected individuals.
• Government & Defense Contracts: Data required to fulfill classified or sensitive defense programs under applicable export control and security regulations.

5. Data Security & Retention

AeroVance implements industry-leading security measures including encryption (AES-256 at rest and TLS 1.3 in transit), multi-factor authentication, regular penetration testing, and ISO 27001-aligned access controls. While we strive to protect your data, no electronic system is 100% secure, and we encourage users to maintain strong authentication practices.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods are classified based on data sensitivity and regulatory requirements.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or update your personal information
• Request deletion or restriction of processing
• Export your data in a portable format
• Opt out of marketing communications or targeted advertising
• Withdraw consent at any time (where processing is consent-based)
• Lodge a complaint with a supervisory data protection authority

To exercise these rights, contact our Data Protection Officer at the details provided below. We will respond to verified requests within 30 days, in compliance with applicable laws such as GDPR, CCPA/CPRA, and other regional frameworks.

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. Categories include:

• Essential: Required for authentication, security, and core functionality
• Analytics: Help us understand how visitors interact with our platform
• Functional: Remember preferences and login states
• Marketing: Used only with consent to deliver relevant industry content

You can manage cookie preferences through your browser settings or our on-site consent manager. Disabling certain cookies may affect site functionality.

8. International Data Transfers

AeroVance operates globally and may transfer, store, or process personal data across borders, including outside your home jurisdiction. Such transfers are governed by standard contractual clauses, adequacy decisions, or approved mechanisms to ensure continued protection in accordance with this policy and applicable law.

9. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from minors. If we become aware of such collection, we will take immediate steps to delete the information and terminate access where applicable.

10. Updates to This Policy

We may revise this Privacy Policy to reflect changes in technology, regulations, or business practices. Updates will be posted on this page with a revised "Effective Date". Material changes will be communicated via email or prominent notice on our platform. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

For defense contractor inquiries or government compliance matters, please reach out through your designated program manager or legal liaison.