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Frequently Asked Questions

Quick answers to common questions

How do I change my subscription plan?
You can upgrade, downgrade, or cancel your subscription at any time. Go to Account Settings → Billing and select "Manage Subscription." Changes take effect immediately for upgrades or at the next billing cycle for downgrades.
How can I report an error in an article?
We value accuracy above all. At the bottom of any article, click "Report Inaccuracy". Our editorial team reviews all reports within 24 hours. For urgent corrections, email corrections@aevumnews.com.
Is my payment information secure?
Yes. Aevum News uses industry-standard encryption and PCI-compliant payment processors. We never store your full credit card details on our servers. View our Security Policy for more details.
Can I get a refund for my subscription?
We offer a 7-day money-back guarantee for new annual subscriptions. Contact our support team within 7 days of purchase with your transaction ID, and we'll process a full refund. No questions asked.
How do I enable two-factor authentication?
Navigate to Account Settings → Security and toggle "Two-Factor Authentication." You can use an authenticator app or SMS verification. We recommend an authenticator app for enhanced security.
Why is the article loading slowly?
Please check your internet connection and try refreshing the page. If the issue persists, try clearing your browser cache or disabling extensions that may block content. You can also try our mobile app for optimized performance.

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