Accessibility Commitment
At Automotive DIY, we believe that knowledge, tools, and community should be available to everyone. We are dedicated to making our website, tutorials, video content, and product documentation accessible to people of all abilities, in compliance with recognized web accessibility standards.
Compliance & Standards
Our digital platforms are designed and maintained to meet or exceed:
- WCAG 2.2 Level AA guidelines
- Section 508 and EN 301 549 requirements
- ATAG 2.0 for authoring tool accessibility
We regularly audit our site using automated testing tools, manual expert reviews, and real-world testing with assistive technologies including screen readers (NVDA, JAWS, VoiceOver), magnifiers, and switch devices.
Accessibility Features
Navigation & Structure
- Skip-to-content link available on every page
- Logical heading hierarchy and semantic HTML5 landmarks
- Full keyboard navigation with visible focus indicators
- Consistent layouts and predictable interactions
Content & Media
- Descriptive alt text for all instructional diagrams and product images
- Captions and transcripts for all video tutorials and repair guides
- Text alternatives for icons, buttons, and interactive elements
- Readable typography with adjustable size and spacing
Visual & Cognitive Accessibility
- Color contrast ratios of at least 4.5:1 for normal text
- Information not conveyed by color alone
- High contrast mode toggle available site-wide
- Clear, plain-language instructions with step-by-step breakdowns
Getting Help & Reporting Issues
If you encounter barriers while using Automotive DIY, or if you need content in an alternative format, please reach out. We commit to responding within 2 business days and will work with you to resolve accessibility concerns promptly.
📧 Email Support
📞 Phone & TTY
1-800-DIY-CARS (TTY: 1-800-424-9277)
📝 Feedback Form
Ongoing Improvement
Accessibility is not a one-time goal but a continuous process. We:
- Conduct quarterly accessibility audits with third-party experts
- Train our content, design, and development teams in inclusive practices
- Incorporate user feedback to improve navigation, readability, and assistive technology compatibility
- Update our policies as standards and technologies evolve
Thank you for helping us build a more inclusive automotive community. Your feedback directly shapes our progress.