Legal & Policies

Privacy Policy

At Automotive DIY, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our website, purchase tools, or engage with our community.

Information We Collect

• Personal Information: Name, email address, shipping/billing details, and payment information (processed securely by third-party payment processors).
• Usage Data: Browser type, IP address, pages visited, time spent on site, and referral sources via cookies and analytics tools.
• Community Submissions: Forum posts, comments, project shares, and direct messages.

How We Use Your Information

We use collected data to process orders, improve our guides and tools, communicate with you, provide customer support, and personalize your experience. We never sell your personal information to third parties.

Cookies & Tracking

We use essential cookies for site functionality and analytics cookies to understand user behavior. You can manage cookie preferences through your browser settings or our consent banner.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. Contact us to exercise these rights.

Terms of Service

By accessing or using the Automotive DIY website, mobile applications, forums, and e-commerce store, you agree to be bound by these Terms of Service.

Eligibility

You must be at least 13 years old to use our site, and 18+ to make purchases or post in community forums. By using our services, you represent that you meet these requirements.

Use of Content

All guides, videos, articles, diagrams, and tool designs are copyrighted and owned by Automotive DIY or our licensed contributors. You may not reproduce, distribute, or commercially exploit our content without explicit written permission.

Community Guidelines

Our forums and comment sections are for educational and supportive discussion. Harassment, hate speech, spam, or sharing of unsafe modification instructions that violate local laws are strictly prohibited and may result in account termination.

Limitation of Liability

Automotive DIY provides information and tools "as is." We do not warrant accuracy, completeness, or suitability for any specific purpose. Your use of our site and content is at your own risk.

DIY Safety & Liability Disclaimer

The information provided on this website, including step-by-step guides, video tutorials, forum advice, and tool recommendations, is for educational and informational purposes only. It is not a substitute for professional mechanical advice, manufacturer service manuals, or safety standards.

Assumption of Risk: By following any DIY procedures, tutorials, or modifications suggested on this platform, you acknowledge that you are solely responsible for your safety and the safety of others. Automotive DIY, its employees, contributors, and partners shall not be held liable for any personal injury, property damage, vehicle damage, or financial loss resulting from the use of our content or products.

Safety First: Always wear appropriate PPE (gloves, eye protection, etc.), work in a well-ventilated area, disconnect batteries when working on electrical systems, and use proper jack stands. Never work under a vehicle supported only by a hydraulic jack.

Compliance: You are responsible for ensuring that any modifications, repairs, or parts installed comply with local traffic laws, emissions regulations, and safety standards.

Refund & Return Policy

We want you to be completely satisfied with your purchase. Our return policy applies to all tools, diagnostic equipment, and physical merchandise sold through the Automotive DIY store.

Eligibility for Returns

• Items must be returned within 30 days of delivery.
• Products must be unused, unmodified, and in original packaging with all accessories.
• Original proof of purchase is required.

Exceptions

Custom orders, consumed consumables (e.g., fluids, brake pads), and digital products/courses are non-refundable unless defective or not as described. OBD2 scanners and electronic tools may be subject to a 15% restocking fee if opened.

How to Initiate a Return

Contact our support team at support@automotivediy.com with your order number and reason for return. Once approved, you will receive shipping instructions and a prepaid label (for defective items only). Refunds are processed within 5-7 business days of receiving the returned item.

Legal & Policy Inquiries

If you have questions regarding these legal documents, privacy concerns, or need to exercise your data rights, please contact our legal compliance team:

• Email: legal@automotivediy.com
• Mail: Automotive DIY Legal Department, 742 Gearbox Lane, Motor City, MI 48201, USA
• Phone: 1-800-DIY-CARS (Press 3 for Legal/Support)

We respond to all legal inquiries within 5 business days. By continuing to use our services, you acknowledge that you have read, understood, and agree to these terms.