Transparency in every update. Track changes to our Terms of Service, Privacy Policy, SLA, and infrastructure guidelines.
Updated our data retention guidelines to fully align with GDPR Article 17 and CCPA Section 1798.105. Customer access logs, API request metadata, and diagnostic traces are now automatically purged after 90 days unless explicitly configured for extended compliance retention.
Our Service Level Agreement now covers all managed database instances, Kubernetes clusters, and load balancers under the 99.999% availability tier. Previous exceptions for maintenance windows have been removed; planned maintenance now requires 72-hour notice and runs during low-traffic periods.
Bandwidth overage fees will now be calculated on a daily prorated basis instead of monthly billing cycle aggregation. This provides more granular cost tracking and prevents unexpected end-of-month charges. New pricing tiers reflect this adjustment.
Added explicit guidelines for GPU-accelerated AI/ML training workloads. Models fine-tuning, inference APIs, and dataset processing must comply with ethical AI standards. Prohibited use cases now include real-time biometric surveillance and non-consensual data generation.
Clarified terms regarding cross-region data replication during automatic failover events. Customers utilizing compliance-bound workloads (e.g., financial, healthcare) can now enforce strict data residency locks that prevent cross-border replication during disasters.
API v1 endpoints will be permanently disabled on January 31, 2026. All customers must migrate to API v2 for authentication, resource provisioning, and webhook configurations. Migration guides and automated compatibility tools are available in the developer portal.
Our compliance, legal, and technical support teams are available to help you understand how these changes impact your infrastructure and workflows.