Cookie Policy
Effective Date: October 24, 2025 | Last Updated: October 24, 2025
1. Introduction
CloudNexus ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Cookie Policy explains how we use cookies and similar tracking technologies on our website ("Site"), cloud infrastructure services, and associated applications.
By accessing or using our services, you consent to the use of cookies as described in this policy. If you do not agree, please adjust your browser settings before continuing to use our Site.
2. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help websites function properly, remember your preferences, enhance user experience, and provide analytics to improve our services.
We also use similar technologies such as web beacons, pixels, and local storage to collect and track information for performance and security purposes.
3. How We Use Cookies
CloudNexus uses cookies to:
- Ensure the secure and proper functioning of our cloud infrastructure dashboard and authentication systems
- Remember your login sessions, language preferences, and security settings
- Analyze traffic patterns and service performance to optimize uptime and speed
- Detect and prevent unauthorized access, DDoS attacks, and malicious activity
- Deliver relevant content, promotions, and service updates
- Comply with legal and regulatory obligations
4. Types of Cookies We Use
We categorize cookies based on their purpose and necessity:
| Category | Purpose | Duration | Can be Opted Out? |
|---|---|---|---|
| Essential | Required for authentication, session management, security tokens, and core infrastructure access. | Session | No |
| Performance & Analytics | Help us understand how visitors interact with our Site to improve speed, reliability, and UX. | Up to 2 years | Yes |
| Functional | Remember preferences like region, language, theme, and dashboard layout. | Up to 1 year | Yes | Used sparingly to show relevant service promotions and measure campaign effectiveness. | Varies | Yes |
Note: Disabling non-essential cookies may limit certain features of our dashboard or marketing personalization, but will not affect the core functionality of our cloud hosting services.
5. Third-Party Cookies
We may engage trusted third-party partners to provide analytics, security, and infrastructure monitoring services. These providers may set their own cookies in accordance with their respective privacy policies. We do not control cookies set by third parties and recommend reviewing their policies directly.
Common third-party services include:
- Analytics providers (e.g., Google Analytics, Plausible)
- Security & DDoS mitigation services
- Customer support & live chat platforms
6. Managing Your Cookie Preferences
You have full control over cookies. You can manage or disable cookies through your browser settings. Most browsers allow you to:
- View cookies currently stored
- Delete all or specific cookies
- Block first-party and/or third-party cookies
- Accept cookies automatically
- Allow cookies on a per-site basis
Please note that disabling essential cookies may prevent you from accessing authenticated areas of the CloudNexus dashboard or using secure cloud infrastructure features.
7. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our business practices. When we make significant changes, we will notify you via email or through a prominent notice on our Site. Your continued use of our services after such changes constitutes acceptance of the updated policy.
8. Contact Us
If you have questions, concerns, or requests regarding our use of cookies or data practices, please contact our Data Protection Officer:
- Email: privacy@cloudnexus.io
- Address: CloudNexus Inc., 1200 Infrastructure Drive, Suite 400, San Francisco, CA 94105, USA