Terms of Service

1 Acceptance of Terms

By accessing, engaging with, or utilizing the consulting services, platforms, and resources provided by DataPulse Analytics Consulting ("DataPulse", "we", "us", or "our"), you ("Client", "you", or "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree with any portion of these Terms, you must immediately cease using our services.

2 Scope of Services

DataPulse provides data analytics, business intelligence, AI/ML modeling, data engineering, and strategic consulting services. All engagements are governed by a separate Statement of Work ("SOW") or Master Services Agreement ("MSA") that outlines specific deliverables, timelines, and performance metrics.

• Services are provided on a project or retainer basis as mutually agreed upon.
• Deliverables may include dashboards, predictive models, data pipelines, strategic reports, and technical documentation.
• DataPulse reserves the right to adjust methodologies based on technical feasibility and data availability.

3 Client Responsibilities

To ensure successful engagement delivery, Clients agree to:

• Provide accurate, complete, and timely access to required data sources and systems.
• Designate a primary point of contact for project coordination and approval workflows.
• Maintain secure authentication credentials for all shared environments.
• Review and approve deliverables within the timelines specified in the SOW.

4 Data Privacy & Security

DataPulse is committed to protecting Client data in compliance with applicable data protection laws (including GDPR, CCPA, and HIPAA where applicable). Our data handling practices include:

• Encryption of data in transit and at rest using industry-standard protocols.
• Role-based access controls and multi-factor authentication for all project environments.
• Regular security audits, vulnerability assessments, and penetration testing.
• Data retention and deletion policies aligned with Client directives and legal requirements.

For detailed privacy practices, please refer to our Privacy Policy.

5 Intellectual Property

All pre-existing intellectual property owned by either party remains the exclusive property of that party. Upon full payment of fees, Client shall receive ownership of custom deliverables specifically commissioned under the SOW. DataPulse retains rights to:

• Proprietary methodologies, frameworks, and analytical models developed independently.
• Reusable code libraries, templates, and infrastructure components.
• Anonymized, aggregated insights used for internal research and case studies.

6 Payment & Fees

Fees, payment schedules, and invoicing terms are outlined in the applicable SOW or MSA. Standard payment terms are net-30 days from invoice date. Late payments may incur interest at 1.5% per month or the maximum rate permitted by law. DataPulse reserves the right to pause services for accounts past due.

7 Limitation of Liability

To the maximum extent permitted by law, DataPulse shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities. Our total aggregate liability for any claim arising from these services shall not exceed the total fees paid by Client in the three months preceding the claim.

8 Confidentiality

Both parties agree to maintain the confidentiality of all proprietary information shared during the engagement. Confidential information excludes data that is publicly available, independently developed, or rightfully received from third parties without restriction. This obligation survives termination of the engagement for a period of five (5) years.

9 Termination

Either party may terminate the engagement with thirty (30) days written notice. In the event of material breach, the non-breaching party may terminate immediately upon written notice. Upon termination, Client shall pay for all work completed up to the termination date, and both parties shall return or securely destroy confidential materials as applicable.

10 Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes arising under these Terms shall first be subject to good-faith negotiation, followed by binding arbitration in accordance with the rules of the American Arbitration Association. The prevailing party in any legal proceeding shall be entitled to recover reasonable attorneys' fees and costs.

11 Modifications to Terms

DataPulse reserves the right to modify these Terms at any time. Material changes will be communicated via email or posted to our website with an updated effective date. Continued use of our services following such updates constitutes acceptance of the revised Terms.

12 Contact Information

For questions, clarifications, or legal notices regarding these Terms, please contact:

DataPulse Analytics Consulting
Legal & Compliance Department
Email: legal@datapulse.io
Address: 100 Data Drive, Suite 400, San Francisco, CA 94105