11. Limitation of Liability

Last Updated: January 15, 2025 | Applicable to all services provided by In Therapy

11.1 Scope of Services & Medical Disclaimer

Services provided through In Therapy, including but not limited to online counseling, therapeutic resources, educational content, and digital tools, are intended for supportive and educational purposes only. They do not constitute medical advice, psychological diagnosis, prescription, or treatment. In Therapy and its licensed professionals do not establish a physician-patient or therapist-client relationship through general website usage or informational materials.

11.2 No Guarantee of Therapeutic Outcomes

Mental health therapy is highly individualized, and progress varies significantly based on personal circumstances, commitment, and clinical needs. While In Therapy is committed to maintaining the highest ethical and professional standards, we make no warranties, expressed or implied, regarding specific therapeutic outcomes, symptom resolution, or life improvements. Participation in our services is voluntary, and results cannot be guaranteed.

11.3 Emergency & Crisis Care Exclusion

                ⚠️ Important Safety Notice
                In Therapy is not designed, equipped, or licensed to handle emergencies, crises, or psychiatric emergencies. If you are experiencing suicidal ideation, self-harm urges, severe distress, or a mental health emergency, please contact emergency services immediately (911 in the US, 112 in the EU, or your local emergency number), visit the nearest emergency room, or contact a crisis hotline (e.g., 988 Suicide & Crisis Lifeline in the US).
            

11.4 Limitation of Damages

To the fullest extent permitted by applicable law, In Therapy, its owners, employees, contractors, licensed therapists, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your access to or use of (or inability to access or use) our services, website, or platforms. This includes, but is not limited to, damages for loss of data, loss of profits, emotional distress, interruption of service, or any other commercial or personal harm.

Liability is strictly limited to direct damages, if any, not exceeding the amount paid for the specific service giving rise to the claim.
We are not responsible for user-generated content, misrepresentation of symptoms, or failure to follow therapeutic guidance.
Any limitation excluded or restricted by mandatory law shall be replaced with the maximum limitation permitted by such jurisdiction.

11.5 Third-Party Content & Integration

In Therapy may reference, link to, or integrate with third-party websites, mental health apps, insurance portals, or educational resources. These are provided solely for user convenience. We do not endorse, control, or assume liability for the accuracy, safety, privacy practices, or terms of third-party services. Use of external resources is entirely at your own risk.

11.6 Technical Limitations & Service Availability

While we strive to maintain uninterrupted service, In Therapy does not guarantee that our platforms will be error-free, secure, or continuously available. Technical interruptions, data transmission delays, or third-party server failures are beyond our reasonable control and shall not constitute a breach of our obligations.

11.7 Governing Law & Severability

This limitation of liability clause shall be governed by and construed in accordance with the laws of the jurisdiction in which In Therapy is registered, without regard to conflict of law principles. If any provision of this section is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. Where local law prohibits the exclusion or limitation of certain liabilities, our liability shall be restricted only to the extent permitted by such mandatory legal provisions.

            📄 Legal Acknowledgment
            By accessing or using In Therapy’s services, you acknowledge that you have read, understood, and agreed to the limitations outlined in this section. If you do not agree with these terms, please discontinue use of our platforms immediately.
        