Got Questions?

We've compiled the most common questions from our community. Search below or browse by category.

🔍
🔹 General Questions
MarketFlow is a global digital marketplace connecting millions of buyers and sellers. We provide a secure platform to buy and sell everything from electronics and fashion to handmade crafts and vintage collectibles.
Click the "Sign Up" button in the top right corner. You can register using your email address or via social login (Google, Apple, Facebook). It takes less than 30 seconds to get started.
🛍️ Buying & Shopping
Yes! MarketFlow uses industry-standard encryption for all transactions. Our Buyer Protection Policy ensures you receive a refund if an item doesn't match the description or isn't delivered.
To start a return, go to "My Purchases" in your dashboard, select the order, and click "Request Return." You have 30 days from delivery to initiate a return for most items. The seller will provide a prepaid return label if they accept returns.
💰 Selling on MarketFlow
1. Sign up and verify your identity.
2. Click "Start Selling" to set up your storefront.
3. Create your first listing with photos and description.
4. Once sold, print the shipping label and ship within 3 business days.
MarketFlow charges a commission of 5% per transaction upon a successful sale. There is no listing fee. Payment processing fees apply based on your region (typically 2.9% + $0.30).
🚚 Shipping & Delivery
Yes, MarketFlow supports shipping to over 190 countries. Shipping costs and times depend on the seller's location and the shipping method chosen. You can filter search results by "Ships to [Your Country]" to see available items.

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