π Overview
Welcome to the ShopVista Cookies Policy. This policy explains what cookies are, how we use them on our website, and the choices you have regarding their use. By continuing to use ShopVista, you agree to the use of cookies as described in this policy.
π Your privacy matters. We only use cookies to improve your experience, personalize content, and analyze our traffic. You have full control over which cookies you accept.
This policy applies to our website at www.shopvista.com and all related mobile applications, services, and digital platforms operated by ShopVista Inc.
π What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help the website remember information about your visit, which can make it easier to visit the site again and make the site more useful to you.
Cookies can be categorized in several ways:
- Duration: Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device for a set period or until manually deleted).
- Origin: Cookies can be "first-party cookies" (set by the website you're visiting) or "third-party cookies" (set by another website or service).
- Purpose: Cookies can be essential (necessary for the site to function), functional, analytical, or advertising-related.
Blocking or deleting cookies may affect the functionality of our website and your shopping experience. Some features may not work properly if you disable essential cookies.
βοΈ How We Use Cookies
At ShopVista, we use cookies to ensure our platform functions correctly and to provide you with the best possible shopping experience. Here's how we utilize cookies:
- Authentication & Security: Cookies help us verify your identity when you log in, keep you signed in as you browse, and prevent unauthorized access to your account.
- Shopping Cart Management: Essential cookies ensure your shopping cart is maintained across pages and sessions, so you never lose your items while browsing.
- Personalization: We use cookies to remember your preferences, such as your preferred currency, language, and location, to show you relevant products and offers.
- Performance Analytics: Anonymous analytics cookies help us understand how visitors interact with our site, so we can improve our layout, content, and overall usability.
- Advertising: We use targeted advertising cookies to show you products you're most likely to be interested in, based on your browsing behavior.
- Customer Support: Cookies help us provide better support by remembering your previous interactions with our support team.
π Types of Cookies We Use
Below is a comprehensive list of the cookies used on ShopVista, organized by category:
| Cookie Name | \nCategory | Purpose | Duration |
|---|---|---|---|
| sv_session | Essential | Maintains user session and authentication state | Session |
| sv_cart | Essential | Stores shopping cart contents across pages | 30 days |
| sv_csrf | Essential | CSRF protection for form submissions | Session |
| sv_prefs | Functional | Stores language, currency, and regional preferences | 365 days |
| sv_ui | Functional | Remembers UI preferences (theme, layout) | 180 days |
| _ga | Analytics | Google Analytics β distinguishes unique users | 2 years |
| _gid | Analytics | Google Analytics β distinguishes users for 24h | 24 hours |
| sv_viewed | Analytics | Tracks recently viewed products for "Recent" section | 30 days |
| sv_ad | Advertising | Tracks ad engagement and campaign performance | 90 days |
| sv_retarget | Advertising | Enables retargeting ads based on browsing history | 180 days |
| _fbp | Advertising | Facebook Pixel β ad tracking and conversion measurement | 3 months |
π€ Third-Party Cookies
Some cookies on ShopVista are set by third-party services that appear on our pages. We do not control these cookies and you should refer to the respective third-party websites to learn more about their cookies and privacy practices.
Our Key Third-Party Partners:
- Google Analytics: Used to analyze website traffic and user behavior. Data is anonymized and aggregated.
- Facebook Pixel: Used to measure the effectiveness of our Facebook ads and build audiences for future campaigns.
- Stripe / PayPal: Payment processing cookies that ensure secure transactions.
- Cloudflare: CDN and security cookies that protect our website from malicious attacks.
- Intercom: Customer messaging and support chat widget cookies.
π‘οΈ Our commitment: We only partner with third-party services that have strong privacy and security practices. All third-party cookie usage complies with applicable data protection regulations including GDPR and CCPA.
β‘ Manage Your Cookie Preferences
You have several options for managing cookies. You can control and/or delete cookies as you wish at any time:
ποΈ Cookie Consent Controls
Essential Cookies
Required for basic site functionality. Cannot be disabled.
Functional Cookies
Remember your preferences and personal settings.
Analytics Cookies
Help us understand how visitors use our website.
Advertising Cookies
Used to deliver personalized ads and measure campaign effectiveness.
Browser Settings
Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
- Google Chrome: Settings β Privacy & Security β Cookies and other site data
- Mozilla Firefox: Preferences β Privacy & Security β Cookies and Site Data
- Apple Safari: Preferences β Privacy β Cookies and website data
- Microsoft Edge: Settings β Cookies and site permissions
- Opera: Settings β Privacy & security β Cookies
Please note that if you choose to block or delete cookies, some features of ShopVista may not function correctly. Your shopping cart, login session, and personalized recommendations may be affected.
βοΈ Legal & Compliance
ShopVista is committed to complying with all applicable data protection and privacy laws, including but not limited to:
- General Data Protection Regulation (GDPR) β for users in the European Economic Area
- California Consumer Privacy Act (CCPA) β for California residents
- California Online Privacy Protection Act (CalOPPA)
- ePrivacy Directive β cookie consent requirements
Your Rights
Depending on your location, you may have the following rights regarding your personal data and cookies:
- Right to access β Request a copy of personal data we hold about you
- Right to rectification β Request correction of inaccurate data
- Right to erasure β Request deletion of your personal data
- Right to restrict processing β Limit how we process your data
- Right to data portability β Receive your data in a machine-readable format
- Right to object β Object to processing for direct marketing purposes
- Right to withdraw consent β Withdraw your cookie consent at any time
π Contact Us
If you have any questions about this Cookies Policy or how we use cookies, please don't hesitate to contact us:
π§ Email: privacy@shopvista.com
π Address: ShopVista Inc., 123 Commerce Blvd, Suite 400, San Francisco, CA 94102
π Phone: 1-800-SHOPVISTA (1-800-746-7847)
β° Business Hours: MonβFri, 9 AM β 6 PM PST
For privacy-related inquiries, you may also contact our Data Protection Officer directly at dpo@shopvista.com.
If you wish to exercise any of your data rights, please visit our Privacy Policy page or submit a request through your ShopVista account settings.