Privacy Policy

1. Introduction

Welcome to Sitemap.xml ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web-based services, APIs, developer tools, and website (collectively, the "Services").

2. Information We Collect

We collect information in the following ways to provide and improve our Services:

• Account Information: Name, email address, company name, and billing details when you register or subscribe.
• Usage Data: IP address, browser type, device identifiers, operating system, pages visited, features used, and interaction timestamps.
• Technical & Crawling Data: URLs, sitemaps, crawl logs, indexing statuses, and server response codes submitted through our API or dashboard.
• Communication Data: Emails, support tickets, and feedback you send to us.

We do not collect sensitive personal information (e.g., financial data, health records, or government IDs) unless explicitly required for third-party payment processing, which is handled securely by Stripe.

3. How We Use Your Information

We use the collected data to:

• Authenticate users and manage account access securely.
• Generate, update, and submit XML/HTML sitemaps to search engines.
• Monitor system performance, prevent abuse, and ensure API reliability.
• Process payments, issue invoices, and manage subscriptions.
• Provide customer support and respond to inquiries.
• Improve our platform, develop new features, and conduct analytics.
• Comply with legal obligations and enforce our Terms of Service.

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

• Service Providers: Trusted partners who assist with hosting, analytics, payment processing, and email delivery, bound by strict data processing agreements.
• Legal Requirements: When required by law, subpoena, or to protect the rights, property, or safety of Sitemap.xml, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

5. Data Security

We implement industry-standard technical and organizational measures to protect your data, including:

• End-to-end TLS 1.3 encryption for data in transit.
• AES-256 encryption for data at rest.
• Regular security audits, penetration testing, and infrastructure monitoring.
• Role-based access controls and multi-factor authentication for internal systems.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to use strong passwords and enable two-factor authentication where available.

6. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access & Portability: Request a copy of your data in a machine-readable format.
• Correction: Update or rectify inaccurate information.
• Deletion: Request erasure of your data, subject to legal retention obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Restriction/Objection: Limit processing or object to certain data uses.

To exercise these rights, contact us at privacy@sitemap.xml. We will respond within 30 days in accordance with applicable privacy laws (GDPR, CCPA, etc.).

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain session authentication and dashboard state.
• Analyze traffic patterns and optimize performance.
• Remember your preferences and language settings.

You can manage cookie preferences through your browser settings or by using our cookie consent banner. Disabling essential cookies may limit functionality.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our Services after such changes constitutes acceptance.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:

• Email: privacy@sitemap.xml
• Support: support@sitemap.xml
• Mail: Sitemap.xml Inc., 123 Dev Avenue, Suite 400, San Francisco, CA 94107, USA

For EU residents, you may also lodge a complaint with your local data protection authority.