1. Introduction
StarWave Entertainment ("we", "our", or "us") respects your privacy and is committed to transparency regarding how we use cookies and similar tracking technologies on our websites, streaming platforms, mobile applications, and digital services (collectively, the "Services").
This Cookie Policy explains what cookies are, how we use them, the types of cookies we deploy, and how you can manage or delete them. By accessing or using our Services, you consent to the use of cookies as described in this policy.
🔒 Important: This policy works alongside our Privacy Policy. Together, they outline how we collect, use, and protect your information.
3. Types of Cookies We Use
We categorize cookies based on their purpose. Below is a breakdown of the categories and specific examples used across our platforms:
| Category | Purpose | Duration | Examples |
|---|---|---|---|
| Essential | Required for core functionality, security, and user authentication | Session / 30 days | session_id, auth_token, csrf_token |
| Analytics | Track usage patterns, performance metrics, and audience insights | 13 months | _ga, _gid, _fbp |
| Functional | Remember preferences like language, region, playback quality, and watchlists | 1 year | ui_prefs, quality_pref, region |
| Marketing | Deliver relevant ads, measure campaign effectiveness, and prevent ad fatigue | 6-24 months | _fbp, _tt_enable_audio, ads_id |
4. How We Use Cookies
Cookies enable us to deliver and continuously improve our entertainment services. Specifically, we use them to:
- Secure your account and prevent unauthorized access to your profiles and payment information.
- Personalize content recommendations based on your viewing history and preferences.
- Maintain session continuity so you don't lose your place while streaming or browsing.
- Analyze platform performance to optimize load times, video quality, and user experience.
- Deliver targeted promotions for new releases, live events, and subscription tiers.
- Prevent fraud and ensure secure transactions for ticket purchases and subscriptions.
5. Third-Party Cookies
Some cookies are set by third-party service providers that help us operate our platforms. These providers may include:
- Analytics Providers: Google Analytics, Adobe Analytics, Mixpanel
- Advertising Networks: Google Ads, Meta Ads, The Trade Desk
- Content Delivery Networks (CDNs): Cloudflare, AWS CloudFront
- Social Media Platforms: X, Instagram, TikTok (for embedded content and sharing)
These third parties operate under their own privacy and cookie policies. We encourage you to review their respective policies to understand their data practices. StarWave Entertainment does not control cookies set by these third parties.
6. Managing Your Cookie Preferences
You have full control over how cookies are used on our services. You can manage your preferences through:
- Cookie Consent Banner: Appears on your first visit. You can accept, reject, or customize categories.
- Account Settings: Visit
settings.starwave.com/cookiesto update preferences anytime. - Browser Controls: Most browsers allow you to block, delete, or limit cookies. Note that disabling essential cookies may impact site functionality.
⚠️ Browser Instructions: Visit allaboutcookies.org for step-by-step guides on managing cookies across different browsers and devices.
7. Updates to This Policy
As our technology and entertainment offerings evolve, we may update this Cookie Policy to reflect changes in regulations, industry standards, or our internal practices. Material changes will be communicated via our homepage, email notifications, or in-app prompts at least 30 days before the new policy takes effect.
Your continued use of our Services after updates constitute acceptance of the revised terms.
8. Contact Us
If you have questions, concerns, or requests regarding our cookie practices, please contact our Data Protection team:
- 📧 Email: privacy@starwave.com
- 📞 Phone: +1 (555) 123-4567 (Mon-Fri, 9AM-6PM PST)
- 📍 Mail: StarWave Entertainment, Data Protection Office, 1234 Sunset Blvd, Hollywood, CA 90028
We respond to all legitimate inquiries within 15 business days.