Section 6

Sharing & Disclosure

Last Updated: December 2025 | Applies to all clients, users, and partners

At That Is A Q, transparency is foundational. This section outlines how, when, and why we may share or disclose information collected through our services, platforms, and business operations. We are committed to protecting your data while maintaining compliance with global privacy standards.

6.1 Overview

We do not sell, rent, or trade personal information to third parties for marketing purposes. Any sharing or disclosure is conducted strictly under the following principles:

  • Consent-driven: We only share what you explicitly permit, except where legally required.
  • Minimal & Purposeful: Data shared is limited to what is necessary for the stated business function.
  • Secure & Audited: All disclosures go through encryption, access controls, and regular compliance reviews.

6.2 When We Share Your Information

We may share data in the following circumstances:

  1. Service Delivery: With vendors and subcontractors who help us operate our platform, process payments, or deliver design/development services.
  2. Business Transactions: In connection with mergers, acquisitions, or asset sales, where privacy commitments are contractually transferred.
  3. Legal Compliance: When required by law, regulation, court order, or government request.
  4. Protection & Safety: To protect the rights, property, or safety of That Is A Q, our users, or the public.
Important Note We will always make commercially reasonable efforts to notify you before sharing information, unless legally prohibited or in emergency safety situations.

6.3 How We Disclose Data

All disclosures follow secure, documented protocols:

Disclosure Type Method Retention Period
Operational Vendors Encrypted API / Secure File Transfer Duration of contract + 12 months
Legal/Government Formal Data Subject Access Request (DSAR) response As required by applicable law
Aggregated Analytics De-identified & anonymized datasets Indefinite (non-personal)

6.4 Third-Party Partners & Processors

We engage trusted service providers to support our infrastructure and operations. These partners are bound by strict Data Processing Agreements (DPAs) that mirror or exceed our privacy commitments. Current categories include:

  • Cloud hosting & infrastructure (e.g., AWS, GCP)
  • Payment processing & financial compliance
  • Customer support & communication platforms
  • Analytics & product improvement tools

A full list of active processors and their security certifications is available upon request.

6.6 Cross-Border Data Transfers

As a global digital agency, our infrastructure may process or store data across jurisdictions. All cross-border transfers are protected by:

  • Standard Contractual Clauses (SCCs)
  • Advanced encryption in transit and at rest
  • Regular jurisdictional risk assessments
  • User consent mechanisms where required

6.7 Your Rights & Controls

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict certain processing/sharing
  • Request data portability in a machine-readable format
  • Withdraw consent at any time (where applicable)

To exercise these rights, use our Privacy Request Portal or contact our Data Protection Officer directly.

6.8 Updates to This Policy

We periodically review and update our sharing & disclosure practices to reflect changes in technology, business operations, or legal requirements. Material changes will be communicated via email, platform notice, or prominent website banner. Your continued use of our services constitutes acknowledgment of updated terms.

Questions About Sharing & Disclosure?

Our privacy and compliance team is available to answer questions, process requests, or provide additional documentation.

Email privacy@thatisaq.com →