Terms of Service

Last Updated: January 15, 2025

1. Introduction

Welcome to That Is A Q ("Company", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website, digital products, consulting services, and related offerings (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Acceptance of Terms

Your use of our Services constitutes acceptance of these Terms. We reserve the right to update or modify these Terms at any time. Continued use of the Services after such modifications constitutes your acceptance of the updated Terms. We encourage you to review this page periodically for changes.

Note: If you do not agree with any part of these Terms, you must discontinue use of our Services immediately.

3. Changes to These Terms

That Is A Q may revise these Terms from time to time to reflect changes in our practices, technology, legal requirements, or business needs. When we make material changes, we will provide notice by posting the updated Terms on this page and updating the "Last Updated" date. For significant changes, we may also notify registered users via email or through a prominent notice on our platform.

4. Services & Deliverables

We provide digital design, software development, AI integration, cloud infrastructure, and strategic consulting. All Services are subject to a separate Statement of Work (SOW) or Client Agreement that outlines scope, timelines, payment terms, and acceptance criteria. In the event of a conflict between these Terms and a signed SOW, the SOW shall govern.

  • Services are delivered as described in the applicable agreement, subject to reasonable technical limitations and client-provided materials.
  • We reserve the right to pause or terminate Services if payment is overdue or if the client violates these Terms.
  • Third-party integrations or APIs used within our Solutions are subject to their respective terms of service and availability.

5. Accounts & Responsibilities

When you register for an account or engage our Services, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree not to:

  • Use our Services for any illegal, harmful, or unauthorized purpose.
  • Attempt to reverse-engineer, decompile, or exploit our proprietary systems.
  • Misrepresent your identity or organization.
  • Use automated tools to scrape, copy, or reproduce our content or functionality without prior written consent.

6. Intellectual Property

All content, designs, software, branding, and documentation provided by That Is A Q remain our exclusive intellectual property unless explicitly transferred in writing upon full payment. Upon completion and final payment of a project, you will receive a license to use the delivered work as specified in your SOW, typically for internal business purposes unless otherwise agreed.

We retain the right to feature anonymized case studies, screenshots, or metrics for marketing and portfolio purposes, unless you request in writing that your project remain confidential.

7. Privacy & Data

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, process, store, and protect your personal and business data. By using our Services, you consent to the data practices described therein. We implement industry-standard security measures to protect sensitive information and comply with applicable data protection regulations.

8. Limitation of Liability

To the fullest extent permitted by law, That Is A Q, its founders, employees, contractors, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business interruption, or system failure, arising out of or related to your use of our Services.

Our total aggregate liability shall not exceed the total amount paid by you to us during the twelve (12) months preceding the claim. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so the above exclusions may not apply to you.

9. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or the Services shall first be subject to good-faith negotiation. If unresolved within thirty (30) days, disputes shall be resolved through binding arbitration administered by the American Arbitration Association, or in courts of competent jurisdiction within Delaware.

10. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at:

That Is A Q
Email: legal@thatisaq.com
Address: [Company Address Placeholder]
Website: thatisaq.com

Thank you for partnering with us. We're committed to transparency, innovation, and building lasting value together.