📋 Subscription Plans & Pricing
What subscription plans does The Daily Pulse offer?+
We offer three main plans: Digital Access ($4.99/mo), Premium ($9.99/mo), and Annual Premium ($89.99/yr). Student and educational discounts are available with valid .edu verification. All plans include ad-free browsing, exclusive newsletters, and access to our archive.
Can I switch between monthly and annual billing?+
Yes! You can switch at any time from your account dashboard. If you switch to annual, you'll receive a prorated credit for your remaining monthly balance. Switching from annual to monthly takes effect at the end of your current billing cycle.
💳 Payment & Billing Issues
What payment methods do you accept?+
We accept all major credit/debit cards (Visa, Mastercard, Amex, Discover), PayPal, Apple Pay, and Google Pay. For institutional/enterprise accounts, we also support invoice billing and purchase orders.
Why was my payment declined?+
Payments are typically declined due to incorrect card details, insufficient funds, expired cards, or bank fraud detection. Please verify your billing information and try again. If the issue persists, contact your bank or reach out to our billing team for manual processing.
When is my subscription renewed?+
Your subscription renews automatically on the anniversary of your original signup date. You'll receive an email reminder 7 days before renewal, and a confirmation receipt immediately after processing.
↩️ Refunds & Cancellations
What is your refund policy?+
We offer a 30-day money-back guarantee on all new subscriptions. After 30 days, refunds are prorated based on remaining time. Annual subscribers may request a partial refund if cancellation occurs before 6 months. All requests are reviewed within 3-5 business days.
How do I cancel my subscription?+
You can cancel anytime via Account Settings > Subscription > Manage Plan. Select "Cancel Subscription" and confirm. Your access continues until the end of the current billing period. No cancellation fees apply.
📄 Invoices & Receipts
Where can I find my billing history?+
Log into your account, navigate to "Billing & Payments," and click "View Transaction History." You can download PDF invoices for any charge, filter by date, and export CSV reports for expense tracking.
Can I update the billing address or company name on invoices?+
Yes. Go to Account Settings > Billing Details to update your name, address, VAT/tax ID, or company information. Changes will reflect on all future invoices. For past invoices, contact support with your account email and requested details.
No matching results found. Try different keywords or contact our support team.