Sales & Partnerships
Interested in integrating green tech into your operations? Tell us about your needs.
Technical Support
Having issues with an installation, dashboard, or integration? Create a ticket.
Frequently Asked Questions
What is the typical response time for support tickets?
Standard tickets are responded to within 4-6 business hours. High-priority or critical system issues receive immediate attention during business hours (Mon-Fri, 8AM-6PM EST) and within 2 hours for 24/7 enterprise plans.
Do you offer custom enterprise pricing or SLAs?
Yes. For organizations requiring tailored deployments, dedicated account managers, or custom SLAs, please submit a sales inquiry. Our partnership team will schedule a discovery call within 48 hours.
How can I reset my dashboard API keys?
Navigate to Settings > Security > API Management in your Verdantix dashboard. You can rotate, regenerate, or revoke keys instantly. Changes take effect immediately across all connected services.
Are hardware warranties included with installations?
All hardware comes with a standard 5-year manufacturer warranty. Extended coverage plans up to 10 years are available. Installation labor is guaranteed for 12 months, with optional service contracts available.
Direct Support Line
Mon-Fri, 8AM–6PM EST
+1 (555) 234-5678
Email Support
General & Technical Inquiries
support@verdantix.com
Sales Office
Enterprise & Partnerships
sales@verdantix.com