2. Types of Cookies We Use
To ensure a seamless, secure, and personalized travel booking experience, VoyageLux Travel & Hospitality uses several categories of cookies and similar tracking technologies. Below, we detail each category, its specific purpose, and how you can manage your preferences.
Essential Strictly Necessary Cookies
These cookies are fundamental to the operation of our website and travel booking platform. They enable core functionalities such as secure authentication, session management, shopping cart retention, payment processing, and server load balancing. Because they are essential for the site to function, they cannot be disabled in our systems or by your browser settings.
| Cookie Name | Purpose | Duration | Provider | Management |
|---|---|---|---|---|
VX_SessionID |
Maintains secure user session during booking & account navigation | Session | VoyageLux | Cannot be disabled |
VX_CSRF_Token |
Prevents cross-site request forgery (CSRF) attacks on secure forms | Session | VoyageLux | Cannot be disabled |
_ga_essential |
Server load balancing & secure routing for high-traffic booking periods | 7 days | Google Cloud | Cannot be disabled |
Analytics Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous, aggregated data. This information allows us to optimize page load speeds, improve navigation flows, track error rates, and enhance the overall travel planning experience. No personally identifiable information is collected.
| Cookie Name | Purpose | Duration | Provider | Management |
|---|---|---|---|---|
_ga |
Google Analytics - distinguishes unique users & tracks session metrics | 2 years | Manage Preferences | |
_gid |
Google Analytics - registers a unique ID for analytics reporting | 24 hours | Manage Preferences | |
hjSession_* |
Heatmaps & session recordings to optimize booking UI/UX | 30 minutes | Hotjar | Manage Preferences |
Personalization Functional Cookies
These cookies remember your preferences and choices across visits, such as selected currency, language, destination filters, saved itineraries, and accessibility settings. They also enable third-party services (like payment gateways, live chat, or embedded destination maps) to function correctly.
| Cookie Name | Purpose | Duration | Provider | Management |
|---|---|---|---|---|
VX_CurrencyPref |
Stores preferred currency for dynamic pricing & conversions | 1 year | VoyageLux | Manage Preferences |
VX_LangPref |
Remembers selected language & regional content preferences | 1 year | VoyageLux | Manage Preferences |
_stripe_mid |
Payment processing, fraud detection & transaction security | 1 year | Stripe | View Policy |
Advertising Advertising & Marketing Cookies
These cookies are used to deliver relevant travel promotions, retargeting ads, and measure the effectiveness of our marketing campaigns. They may be set by us or trusted advertising partners. They track your browsing behavior across websites to show you personalized offers for destinations, packages, or travel accessories you've viewed.
| Cookie Name | Purpose | Duration | Provider | Management |
|---|---|---|---|---|
_fbp |
Facebook pixel for ad tracking & conversion measurement | 3 months | Meta | Manage Preferences |
_gcl_au |
Google Conversion Linker for campaign attribution | 3 months | Manage Preferences | |
li_fat_id |
LinkedIn conversion tracking & professional audience targeting | 90 days | View Policy |
How to Manage or Disable Cookies
You have full control over cookies. You can delete existing cookies at any time and configure your browser to block future cookies. Please note that disabling certain cookies may impact site functionality, booking security, or personalized travel recommendations.
To update your preferences directly through our platform, use the button below or visit /cookie-settings.
Update Cookie Preferences