At Well Known, we are committed to ensuring digital accessibility for people with disabilities. We recognize that accessibility is a fundamental human right and a core component of our corporate responsibility. We continuously improve the user experience for everyone by following internationally recognized accessibility standards and incorporating feedback from our community.
Conformance Status
The W3C's WCAG 2.1 Level AA provides a framework for making web content more accessible. Well Known strives to achieve full conformance with WCAG 2.1 Level AA across all public-facing websites, applications, and digital assets.
As of the date of this statement, our primary digital properties are substantially conformant with WCAG 2.1 Level AA. Minor non-conformities may exist in legacy content, third-party integrations, or newly published materials that have not yet undergone full accessibility review. We are actively remediating these areas.
Measures We Take
To sustain and improve our accessibility posture, Well Known implements the following practices:
- Embedding accessibility requirements into our design system, development sprints, and QA processes.
- Conducting quarterly automated scans and manual audits using screen readers (NVDA, VoiceOver, JAWS), keyboard navigation testing, and color contrast analyzers.
- Providing mandatory accessibility training for all product, design, and engineering staff.
- Establishing a formal intake and remediation workflow for reported barriers.
- Prioritizing accessible authoring tools and templates for internal content creation.
Known Limitations & Exemptions
Despite our best efforts, certain elements may not yet fully meet accessibility standards. These include:
- Historical PDF documents and downloadable assets that are being progressively tagged and remediated.
- Archived video content published prior to 2023 that may lack synchronized captions or audio descriptions.
- Third-party widgets, analytics scripts, or external links that fall outside our direct control.
- Certain interactive dashboards utilizing legacy frameworks that are scheduled for migration.
We are tracking these limitations and will update this statement as remediation milestones are reached.
Feedback & Reporting
Your feedback is essential to improving our digital accessibility. If you encounter barriers that prevent you from accessing content on Well Known's platforms, please contact us using one of the methods below. We aim to respond within 2 business days and will work with you to resolve the issue or provide an accessible alternative.
Accessibility Contact Information
- Email: accessibility@wellknown.agency
- Phone: +1 (212) 555-1234 (TTY/TDD: 711)
- Mail: Well Known Accessibility Office, 123 Creative Blvd, New York, NY 10001
Please include the URL, a description of the barrier, your assistive technology (if applicable), and preferred contact method.
Scope
This statement covers all web properties and digital experiences operated by Well Known, including:
- Public marketing and informational websites
- Client portals and authenticated applications
- Publicly available downloadable resources (PDFs, spreadsheets, presentations)
Content hosted on third-party platforms or linked external websites is not covered by this statement. We encourage users to consult those providers' own accessibility documentation.
Technical Specifications
Our accessibility implementation adheres to the following technical standards:
- W3C WCAG 2.1 Level AA (Success Criteria 1.1.1 through 4.1.2)
- Section 508 of the Rehabilitation Act (2018 Updates)
- European Accessibility Act (EAA) Directive (EU) 2019/882
- ARIA 1.2 best practices for dynamic content
- PDF/UA (ISO 14289-1) for document accessibility
Official Statement Document
This webpage serves as the live, machine-readable version of our accessibility commitment. For archival, printing, or compliance submission purposes, download the official formatted statement:
Download /accessibility/statement.pdfNote: This statement was developed in alignment with the W3C WAI Planning & Policies Tips and recognized accessibility governance frameworks. Well Known reserves the right to update this statement as standards evolve, audits are completed, or digital infrastructure changes. The most current version will always be available at this URL.