Return & Refund Policy

1. Return Window

We offer a 30-day return policy from the date of delivery. If you’re not completely satisfied with your purchase, you may initiate a return within this timeframe. Orders placed after the return window has expired will not qualify for a refund or exchange.

2. Eligibility & Condition Requirements

To qualify for a return, your item(s) must meet the following criteria:

• Unopened, unused, and in the original packaging
• Accompanied by the original receipt, packing slip, or order confirmation
• Free from damage, modifications, tool marks, or signs of use
• Includes all accessories, manuals, warranty cards, and original inserts

3. Refund Process

Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund. If approved:

• Refunds are processed to the original payment method within 5–7 business days
• Credit card refunds may take an additional 5–10 business days to appear on your statement depending on your bank
• Original shipping costs are non-refundable unless the item arrived damaged, incorrect, or defective

4. How to Initiate a Return

5. Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos and your order number. We will provide a prepaid return label and expedite a replacement or full refund at absolutely no cost to you.

6. Exchanges

We do offer product exchanges for size, variant, or model changes. Please note that exchange requests must be made within the 30-day return window. Any price difference will be charged or refunded accordingly. A one-time restocking fee of 10% may apply to non-defective exchanges.

7. International Returns

International customers are responsible for return shipping costs, import duties, and any customs fees incurred during the return process. Refunds will be issued in the currency of the original purchase, minus applicable international processing and currency conversion fees. We recommend using a trackable shipping service for all international returns.