How do I reset my password?
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Click "Forgot Password" on the login page. Enter your email address and we'll send you a reset link. Check your spam folder if you don't receive it within 5 minutes.
Why is my game stuck or freezing?
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Try refreshing the page or clearing your browser cache. If the issue persists, check your internet connection. You can report the specific game ID to our support team for investigation.
How do I join a tournament?
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Navigate to the Tournaments section, browse upcoming events, and click "Register" on the tournament card. Some tournaments require a minimum rating or entry fee. Check the event details for requirements.
Is ChessMaster Forum free to use?
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Yes! Our core features including online play, forum access, and basic analysis are completely free. Premium subscriptions offer advanced tools, ad-free experience, and exclusive content.