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Slack Integration ● Verified Partner

Sync your ConnectHub communities with Slack. Receive real-time notifications, auto-post content to channels, and manage moderation directly from Slack.

Last Updated
Oct 24, 2025
Version
v2.4.1

âš™ī¸ Setup Guide

1

Install ConnectHub in Slack

Click "Add to Slack" above. You will be redirected to the Slack App Directory. Sign in with your workspace credentials and authorize the required permissions.

â„šī¸
Workspace Admin privileges are required to install apps with incoming webhooks.
2

Connect Your ConnectHub Account

After installation, Slack will provide an Integration Token. Copy this token and paste it into your ConnectHub dashboard under Settings > Integrations > Slack.

Slack Bot Token
# Example token format
xoxb-1234567890-abcdef1234567890abcdef12
3

Configure Channels & Events

Select which ConnectHub communities map to which Slack channels. Choose the events you want to trigger notifications (e.g., New Post, Member Joined, Live Stream Start).

âš ī¸
Ensure the target Slack channels are public or that the bot has been added to private channels.
4

Advanced: Webhook Payload Structure

For custom integrations, ConnectHub sends JSON payloads to your Slack Incoming Webhook URL. Below is a sample payload for a NewPost event.

Payload Example
{
  "event_id": "evt_9x8c7v6b5n4m",
  "type": "new_post",
  "timestamp": "2025-10-24T10:30:00Z",
  "data": {
    "author": {
      "id": "user_123",
      "username": "@sarah_design"
    },
    "content": "Check out my new artwork!",
    "community_id": "comm_art_lovers",
    "media_urls": [
      "https://cdn.connecthub.app/img/123.jpg"
    ]
  }
}

📊 Supported Events

Event Type Description Type
new_post Triggered when a new post is published. Real-time
new_comment Triggered on post comments. Real-time
member_joined User joins a community. Basic
livestream_start Creator goes live. Real-time
daily_digest Summary of top posts (scheduled). Scheduled

❓ Frequently Asked Questions

Can I post to Slack from ConnectHub?
Yes. Use the two-way sync feature in the Pro plan to push approved posts directly to your Slack channels with full formatting support.
Is this integration free?
The basic Slack notification integration is included with all ConnectHub plans. Advanced webhook customization requires the Enterprise plan.
How do I troubleshoot connection issues?
Check the "Integration Logs" tab in your ConnectHub settings. If tokens are valid but messages fail, verify that the Slack bot has write permissions to the target channel.