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Navigate to Settings > Data Sources, click "Add New", select your provider, and follow the guided authentication flow. Our docs include specific steps for SQL, NoSQL, SaaS APIs, and cloud storage buckets.
Enterprise clients receive SLA-backed responses within 4 hours during business days. Standard tickets are typically triaged within 24 hours. Critical production issues are escalated immediately to our engineering team.
Yes. Through the client portal, select "Book Consulting" to schedule a 1-2 day workshop tailored to your team. Topics include model interpretation, dashboard design, data governance, and MLOps best practices.
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We are SOC 2 Type II certified, GDPR compliant, and support HIPAA BAA for healthcare clients. Role-based access control (RBAC) is enforced at the organization level.
Our team typically responds within 24 hours. For urgent issues, call our priority line.