Termination & Cancellation Policy

1. Your Right to Cancel

You may cancel your EliteCircle membership subscription at any time, for any reason. Cancellation takes effect immediately upon confirmation, and you will retain access to all premium features until the end of your current billing cycle. No cancellation fees or penalties apply.

2. How to Cancel Your Subscription

To cancel your membership, please follow these steps:

• Log in to your EliteCircle account and navigate to Account Settings
• Select Billing & Subscription from the sidebar
• Click Manage Subscription and choose Cancel Plan
• Follow the prompts to confirm your cancellation

If you encounter any issues during this process, or if you prefer to cancel via email, please contact our support team at support@elitecircle.com. A confirmation email will be sent to your registered address upon successful cancellation.

3. Refund Policy

EliteCircle offers a 30-day money-back guarantee on all new subscriptions. If you are not satisfied with the platform, you may request a full refund within 30 days of your initial purchase or upgrade.

• Refunds are processed within 5–7 business days
• Partial refunds for prorated billing periods are not available
• Enterprise and custom team plans are subject to separate agreement terms
• Gift memberships or promotional discounts may be eligible for credit rather than cash refunds

All refund requests must be submitted through your account dashboard or via email to our billing department. Please reference your transaction ID for faster processing.

4. Termination by EliteCircle

While we strive to maintain a positive and secure environment for all members, EliteCircle reserves the right to suspend or terminate your account at any time, with or without prior notice, if:

• You violate our Terms of Service, Community Guidelines, or Acceptable Use Policy
• Payment fraud, chargeback abuse, or unauthorized account sharing is detected
• Your account remains inactive for 12 consecutive months
• Legal or regulatory requirements mandate account termination
• We discontinue a specific plan or service tier with 60 days' written notice

In cases of termination for cause, no refund will be issued, and any outstanding balances will remain payable.

5. Effects of Termination

Upon termination or cancellation of your account:

• Access to premium courses, community forums, and live sessions will be revoked immediately or at the end of the current cycle
• Downloaded materials remain yours to keep, but redistribution or commercial use is prohibited
• Certificates earned prior to termination remain valid and verifiable
• Any pending orders or scheduled webinars will be canceled

EliteCircle is not liable for any indirect, incidental, or consequential damages arising from account termination or cancellation.

6. Data & Account Deletion

We take your privacy seriously. Upon cancellation or termination, you retain the right to request the complete deletion of your personal data in accordance with GDPR, CCPA, and applicable privacy laws.

• Submit a deletion request via Account Settings → Privacy → Delete My Data
• Account deactivation occurs within 24 hours; full data purging takes up to 30 days
• Transactional records required for legal/tax compliance are retained anonymously for 7 years
• Third-party integrations (e.g., payment processors) will be notified to remove your billing information

7. Contact & Support

If you have questions about this policy, need assistance with cancellation, or wish to discuss account reinstatement, our dedicated support team is available 7 days a week.