Legal & Policies
Last Updated: October 24, 2024
Privacy Policy #
At EliteCircle, we are committed to protecting your personal information and being transparent about how we collect, use, and share your data. This Privacy Policy outlines our practices regarding information we gather when you visit our website, create an account, or subscribe to our membership services.
1. Information We Collect
- Personal Information: Name, email address, billing details, and payment information (processed securely by third-party providers).
- Usage Data: Course progress, login frequency, feature interactions, and device/browser information.
- Communication Data: Support tickets, community forum posts, and feedback.
2. How We Use Your Information
We use your data to provide, maintain, and improve our membership platform, process transactions, send service updates, personalize learning paths, and communicate with you about new features or promotions (with your consent).
3. Data Sharing & Third Parties
We do not sell your personal information. We may share data with trusted third-party service providers for payment processing, analytics, email delivery, and hosting. All partners are bound by strict data protection agreements.
4. Data Security
We implement industry-standard encryption (TLS/SSL), secure authentication, and regular security audits to protect your data. While no system is 100% secure, we continuously update our safeguards to prevent unauthorized access.
5. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. You can manage your preferences in the account settings or contact our privacy team.
Terms of Service #
By accessing or using EliteCircle’s platform, courses, or community features, you agree to be bound by these Terms of Service. Please read them carefully.
1. Eligibility & Accounts
You must be at least 18 years old or have parental consent to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
2. Subscription & Billing
EliteCircle operates on a subscription model. By subscribing, you authorize automatic recurring charges on your payment method. You may cancel anytime through your dashboard. Refunds are handled per our Refund Policy.
3. Acceptable Use & Community Guidelines
You agree not to misuse the platform, share accounts, scrape content, distribute copyrighted material without permission, or engage in harassment. Violations may result in immediate suspension or termination.
4. Intellectual Property
All courses, materials, branding, and platform technology are owned by EliteCircle or its licensors. Users receive a limited, non-exclusive, non-transferable license for personal, non-commercial use only.
5. Limitation of Liability
EliteCircle is provided "as is." We do not guarantee uninterrupted access or specific outcomes from our educational content. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages.
Refund & Cancellation Policy #
We want you to be completely satisfied with your EliteCircle membership. Our policies are designed to be fair and transparent.
1. Free Trials
New members may access a 14-day free trial on select plans. No payment is required during the trial. Accounts automatically convert to paid subscriptions unless cancelled.
2. Cancellations
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing cycle. You will retain access until that date.
3. Refunds
- 30-Day Guarantee: If you are unsatisfied within the first 30 days of a paid subscription, contact support for a full refund.
- After 30 Days: Refunds are prorated based on unused service time, at our discretion.
- Enterprise Plans: Custom refund terms apply as outlined in your contract.
Refund requests must be submitted via support@elitecircle.com with your account email and reason for request.
Contact Us #
If you have questions about these policies, need assistance with your account, or wish to exercise your data rights, please reach out:
Email: legal@elitecircle.com
Support: support@elitecircle.com
Address: EliteCircle Inc., 100 Innovation Drive, Suite 400, San Francisco, CA 94105, USA
We aim to respond to all legal and privacy inquiries within 5 business days.