Our Commitment to Accessibility
In Therapy is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our digital services are inclusive, equitable, and usable by all individuals, regardless of ability or assistive technology needs.
Mental health support should be available to everyone. We design and develop our website and digital tools with accessibility as a core priority, not an afterthought.
Conformance Standards
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
This website strives to conform to WCAG 2.2 Level AA standards. We regularly audit our content against these guidelines and work to resolve any identified issues promptly.
Accessibility Features
We have implemented the following features to enhance accessibility across our platform:
- Full keyboard navigation and visible focus indicators
- Screen reader compatibility with proper ARIA labels and semantic HTML
- Resizable text up to 200% without loss of content or functionality
- High contrast mode compatibility and sufficient color contrast ratios
- Alternative text for all informative images and icons
- Captions and transcripts for all audio and video content
- Accessible forms with clear labels, error identification, and instructions
- Consistent navigation and predictable page layouts
- Respect for system `prefers-reduced-motion` settings
Report Accessibility Issues
We welcome your feedback. If you encounter any accessibility barriers while using our website or services, please let us know. We are committed to resolving issues and improving our platform.
Contact Us
For accessibility-related inquiries, technical support, or accommodation requests, please contact our dedicated accessibility team:
New York, NY 10001
Support available via email 24/7
Alternative Format Requests
If you require information in an alternative format (e.g., large print, braille, audio, screen-reader optimized PDF, or plain text), please contact us at least 3 business days before your appointment or content request. We will work with you to provide the format that best meets your needs.
Known Limitations & Continuous Improvement
Despite our best efforts, there may be some limitations to portions of the content or design of this website. If you experience difficulty accessing any part of our site, please report it using the feedback channel above. We are continuously working to enhance our digital accessibility and will address reported issues in the order received, prioritizing those with the greatest impact on usability.