Membership Terms & Conditions
Table of Contents
1 Agreement to Terms
By registering for any IronForge Fitness membership, whether online or in-person, you acknowledge that you have read, understood, and agree to comply with these Membership Terms & Conditions. These terms constitute a legally binding agreement between you and IronForge Fitness LLC ("Company", "we", "our", or "us").
If you are registering on behalf of a minor or organization, you represent that you have the legal authority to bind them to these terms.
2 Eligibility & Registration
To become a member, you must:
- Be at least 18 years of age, or provide written parental/guardian consent if between 16-17 years old.
- Provide accurate, complete, and up-to-date personal information during registration.
- Complete a mandatory health questionnaire and fitness assessment upon first visit.
- Agree to comply with all facility rules, emergency procedures, and staff instructions.
IronForge Fitness reserves the right to deny membership to any individual at its sole discretion, without obligation to provide a reason.
3 Membership Tiers
Our membership options include, but are not limited to:
- Starter: Standard gym access, locker facilities, and up to 2 group classes per week.
- Pro Athlete: 24/7 access, unlimited classes, 2 monthly personal training sessions, recovery suite, and nutrition planning.
- Elite: All Pro benefits plus unlimited PT sessions, VIP locker, guest passes, priority booking, and monthly body composition analysis.
- Corporate/Team: Customized packages for businesses and athletic teams. Terms negotiated separately.
Benefits may vary by location and are subject to availability. Upgrades can be processed at any time with prorated billing.
4 Fees & Billing
Membership dues are billed automatically on the anniversary of your start date or on the 1st of each month, depending on your plan. Payment methods include credit/debit cards, bank transfers, or authorized payroll deductions.
- Late Fees: A $15 processing fee applies to declined payments or failed withdrawals.
- Annual Fees: A one-time $50 annual maintenance fee applies to all memberships on the start date and each subsequent anniversary.
- Equipment/Service Fees: Additional charges may apply for personal training packages, specialized workshops, or equipment rental.
Keep your payment information updated. IronForge Fitness is not responsible for missed payments due to outdated billing details.
5 Cancellation & Refunds
To cancel your membership, you must provide 30 days written notice via our member portal, email, or in-person at your home facility. Cancellations are effective at the end of the current billing cycle.
- No-Show Policy: If you fail to use the facility for 90 consecutive days, we may suspend your account and charge a reactivation fee.
- Freeze/Leave: Members may pause billing for up to 3 months per year (medical or military deployment requires documentation). A $10 monthly admin fee applies during frozen periods.
- Refunds: We do not offer partial refunds for unused time unless required by applicable law or under extenuating circumstances approved in writing by management.
6 Code of Conduct
All members must maintain a respectful, safe, and inclusive environment. Prohibited behaviors include:
- Harassment, discrimination, or violent conduct
- Equipment misuse, hoarding, or excessive chalk/sweat on floors
- Unauthorized photography/videography of other members
- Bringing non-members or minors without prior approval and supervision
- Using illegal substances or consuming alcohol on premises
Violations may result in warnings, temporary suspension, or permanent termination without refund. Serious incidents will be reported to law enforcement.
7 Health, Safety & Liability
Physical fitness training involves inherent risks, including but not limited to muscle strain, joint injury, cardiovascular stress, or other physical harm.
- You acknowledge that you are participating voluntarily and assume all risks associated with facility use and program participation.
- You warrant that you are in good physical health and have consulted a physician before beginning any exercise regimen.
- IronForge Fitness, its employees, contractors, and affiliates shall not be held liable for any injury, loss, or damage arising from your use of the facilities or services.
- You agree to report any equipment defects or safety hazards to staff immediately.
This waiver and release of liability applies to all activities conducted at IronForge Fitness locations and affiliated events.
8 Privacy & Data Usage
We collect and process personal data in accordance with our Privacy Policy. Information may include health metrics, payment details, attendance records, and biometric access data.
- Data is used solely for membership administration, service improvement, and emergency contact purposes.
- We may share aggregated, anonymized data for research or marketing insights.
- You may request data access, correction, or deletion via our member portal or privacy@dpo@ironforge.fit.
9 Termination
IronForge Fitness reserves the right to terminate or suspend membership immediately for:
- Repeated code of conduct violations
- Non-payment or fraudulent billing information
- Threatening staff or other members
- Unauthorized use of guest passes or membership sharing
Upon termination, all access privileges cease immediately. Outstanding balances remain due and payable.
10 Governing Law & Dispute Resolution
These terms are governed by the laws of the State of New York. Any disputes arising from this agreement shall first be resolved through good-faith mediation. If unresolved, disputes will be settled in binding arbitration in New York County, pursuant to the rules of the American Arbitration Association. Class action waivers apply.
11 Policy Amendments
IronForge Fitness may modify these terms at any time to reflect legal requirements, operational changes, or service updates. Continued membership after notice of changes constitutes acceptance. Significant changes will be communicated via email and posted to this page at least 30 days in advance.
12 Contact & Support
If you have questions regarding these terms, your membership status, or need assistance with billing or cancellations, please contact our Member Services team:
- Email: memberships@ironforge.fit
- Phone: (555) 123-4567 (Mon–Fri, 8AM–8PM EST)
- Portal: Member Dashboard
- Mail: IronForge Fitness LLC, 123 Forge Avenue, New York, NY 10001
Need Help Understanding Your Membership?
Our support team is available 7 days a week to assist with billing, cancellations, or policy questions.
Contact Member Services