1. Introduction & Our Commitment
At LoveLink, your privacy and safety are our top priorities. We understand that sharing personal information on a dating platform requires trust. This document outlines exactly how we collect, process, store, and protect your data when you use our services.
💡 We never sell your personal data to third parties. Your information is used solely to improve your matching experience and keep our community safe.
2. Information We Collect
We only collect data necessary to provide a safe, personalized, and effective dating experience. This includes:
Profile & Account Data
- Basic information (name, age, gender, location, email/phone for verification)
- Photos and media you choose to upload
- Bio, interests, lifestyle preferences, and relationship goals
Usage & Interaction Data
- Messages, likes, matches, and communication history
- App activity, feature usage, and preference adjustments
- Device information, IP address, and approximate location (for safety and matching)
3. How We Use Your Information
Your data is processed to deliver the core LoveLink experience and maintain platform integrity:
- AI-Powered Matching: We analyze compatibility factors (interests, values, communication style) to suggest high-quality matches using encrypted, anonymized processing.
- Account Verification: Photos and identity details are used to prevent fake accounts and ensure community safety.
- Platform Improvement: Aggregated, anonymized data helps us refine algorithms, fix bugs, and launch features that benefit all users.
- Customer Support & Safety: Moderation teams review reported content to enforce community guidelines and prevent harassment.
- Communication: Service updates, security alerts, and optional match notifications (which you can disable anytime).
5. Data Security & Storage
We employ enterprise-grade security measures to protect your information:
- End-to-end encryption for all messages and sensitive profile data
- Regular third-party security audits and penetration testing
- Strict access controls; only authorized personnel can access data on a need-to-know basis
- Secure cloud storage with geographic redundancy and automated backups
🔒 While no system is 100% immune to breaches, we continuously invest in state-of-the-art protection to keep your data safe.
6. Data Retention & Deletion
We retain your data only as long as necessary to provide our services or comply with legal obligations:
- Active accounts are stored securely until you request deletion
- Deleted accounts and associated data are permanently removed from our systems within 30 days
- Anonymous, aggregated data used for analytics may be retained longer as it cannot identify you
- Chat logs from matches are retained for safety and reporting purposes, then purged after 12 months of inactivity
7. Your Rights & Choices
Depending on your jurisdiction (including GDPR, CCPA, and other regional laws), you have the right to:
- Access, download, or export a copy of your personal data
- Rectify inaccurate or incomplete information
- Request deletion or anonymization of your account
- Opt out of personalized matching, marketing, or location tracking
- Withdraw consent at any time through your account settings
All requests can be submitted via the "Privacy & Data" section in your app settings or by contacting our support team.
8. Children's Privacy
LoveLink is strictly for individuals aged 18 and older. We do not knowingly collect or process data from minors. If we discover an account belonging to someone under 18, we will promptly deactivate it and delete associated data.
9. Contact Us
If you have questions about how we use your data, wish to exercise your privacy rights, or need to report a concern, please reach out to our Privacy Team: