Privacy Policy

1. Introduction

LoveLink ("we", "our", or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our dating platform, website, and mobile applications (collectively, the "Service").

2. Information We Collect

We collect information to provide a safe, personalized, and effective dating experience. This includes:

• Personal Information: Name, email address, phone number, date of birth, location, and profile photos.
• Dating Preferences: Interests, relationship goals, lifestyle choices, and compatibility answers provided during profile setup.
• Usage Data: Browsing activity, match history, message logs, feature interactions, and device information.
• Location Data: GPS or IP-based location used for nearby matching and safety verification (only when permission is granted).
• Communications: Messages exchanged through our platform, video call metadata, and support tickets.

3. How We Use Your Information

We use your information to:

• Match you with compatible singles using our AI-powered recommendation engine
• Verify profiles to maintain a safe and authentic community
• Facilitate messaging, video dating, and account management
• Improve our algorithms, features, and user experience
• Send service notifications, safety alerts, and personalized tips
• Comply with legal obligations and enforce our Terms of Service

4. Information Sharing & Disclosure

We do not sell your personal data. We may share information only in the following circumstances:

• With Other Users: Profile details you choose to make visible, and messages you send
• Service Providers: Trusted third parties for hosting, analytics, fraud detection, and payment processing
• Legal Requirements: When required by law, court order, or to protect rights, safety, or property
• Business Transfers: In connection with a merger, acquisition, or asset sale, with notice to users

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, regular security audits, and strict access controls. While no system is completely secure, we continuously monitor and improve our safeguards to protect your information.

6. Your Rights & Choices

Depending on your location, you may have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Adjust privacy settings and control data visibility
• Request data portability or restrict processing
• Withdraw consent at any time (where applicable)

To exercise these rights, please contact our privacy team or use the settings in your LoveLink account.

7. Children's Privacy

LoveLink is strictly for individuals aged 18 and older. We do not knowingly collect information from minors. If we discover a user is under 18, we will promptly delete their account and associated data.

8. Policy Updates

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated via email, in-app notification, or prominent website banner. Your continued use of the Service after changes constitutes acceptance.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

• Email: privacy@lovlink.com
• Support Center: support.lovelink.com
• Mail: LoveLink Privacy Team, 123 Matchmaking Blvd, Suite 400, San Francisco, CA 94105