Cookies & Tracking Technologies
Last Updated: January 15, 2025
This Cookies & Tracking Technologies Policy explains how LoveLink ("we", "our", or "us") uses cookies, web beacons, pixels, SDKs, and similar technologies (collectively, "Tracking Technologies") on our website, mobile applications, and related services (the "Services").
1. What Are Tracking Technologies?
Tracking Technologies are small data files or scripts placed on your device when you access our Services. They help us recognize your device, remember your preferences, improve site performance, analyze usage patterns, and deliver personalized content and advertisements.
2. Categories of Tracking Technologies We Use
We use the following categories of Tracking Technologies, each serving a specific purpose:
| Category | Purpose | Duration | Third-Party? |
|---|---|---|---|
| Strictly Necessary | Enable core functionality: authentication, session management, security, and load balancing. Cannot be opted out. | Session / Permanent | No |
| Functional | Remember your preferences: language, location, theme, and dating filter settings to personalize your experience. | 1–12 months | No |
| Performance & Analytics | Understand how users interact with our Services: track page views, error rates, and feature usage to improve matchmaking algorithms and UI/UX. | 2–24 months | Yes (Google Analytics, Mixpanel) |
| Marketing & Advertising | Deliver relevant ads, measure campaign effectiveness, and retarget users across platforms based on interests and behavior. | 30 days–2 years | Yes (Meta, Google Ads, TikTok) |
💡 Dating Privacy Note: We never share sensitive dating preferences, match interactions, or private messages with third-party advertisers. Our matchmaking algorithm operates strictly within our secure environment.
3. Third-Party Tracking Technologies
We partner with trusted third-party service providers to help us operate our Services and deliver advertisements. These providers may set their own Tracking Technologies and collect information about your online activities across websites and apps.
Third-party partners include:
- Analytics Providers: Google Analytics, Mixpanel, Amplitude
- Advertising Partners: Meta (Facebook/Instagram), Google Ads, TikTok for Business
- Infrastructure & Security: Cloudflare, reCAPTCHA, Firebase
These third parties have their own privacy policies, and we encourage you to review them. Our use of their services is governed by strict data processing agreements.
4. How to Manage Your Preferences
On Our Platform
When you first visit LoveLink, you will see a cookie consent banner allowing you to accept, reject, or customize which categories of Tracking Technologies you allow. You can change your preferences at any time by visiting Cookie Settings or through the privacy controls in your account dashboard.
Browser & Device Settings
Most web browsers and mobile operating systems allow you to control Tracking Technologies through their settings. You can typically:
- Block or delete cookies
- Opt out of targeted advertising
- Enable "Do Not Track" signals (see below)
- Use private/incognito browsing modes
Please note that disabling certain cookies may impact site functionality, including secure login and preference saving.
5. Do Not Track Signals
Currently, there is no universal industry standard for responding to "Do Not Track" (DNT) browser signals. LoveLink respects user privacy and does not track individuals across third-party websites or online services for targeted advertising purposes when DNT is enabled. For cross-site opt-outs, you may visit:
- Network Advertising Initiative
- Digital Advertising Alliance
- Digital Advertising Alliance of Canada
- EDAA European Opt-Out
6. Updates to This Policy
We may update this Cookies & Tracking Technologies Policy periodically to reflect changes in technology, regulations, or our business practices. When we make significant changes, we will notify you through a banner on our Services, an in-app notification, or email. The "Last Updated" date at the top of this page will reflect the most recent revision.
7. Contact Us
If you have questions about this policy, our use of Tracking Technologies, or wish to exercise your data rights, please contact our Data Protection Team:
- Email: privacy@lovelink.com
- Mail: LoveLink Inc., Privacy Department, 123 Connection Ave, Suite 400, San Francisco, CA 94105, USA