1. Introduction
LoveLink ("we," "our," or "us") is committed to protecting your privacy and being transparent about how we use data to improve your dating experience. This Third-Party Cookies Policy explains how we use cookies and similar tracking technologies provided by external partners on our website ("Site") and mobile applications ("Apps").
This policy supplements our Privacy Policy and should be read alongside it. By using LoveLink, you acknowledge that third parties may set cookies on your device and agree to the practices described herein.
2. What Are Third-Party Cookies?
Unlike first-party cookies, which are set directly by us and sent only to our servers, third-party cookies are placed by domains other than ours. These cookies are used to deliver analytics, advertising, customer support, and other services that enhance functionality and personalize your experience on LoveLink.
Note: We do not control the practices of third-party service providers. This policy outlines the categories of third parties we work with and how you can manage your preferences.
3. How We Use Third-Party Cookies
We partner with trusted third-party providers to deliver the following services:
| Purpose | What It Does | Examples |
|---|---|---|
| Performance & Analytics | Measures traffic, engagement, and app performance to optimize our matching algorithms and platform stability. | Google Analytics, Hotjar, Mixpanel |
| Advertising & Retargeting | Displays relevant LoveLink ads across the web, tracks ad effectiveness, and prevents ad fatigue. | Meta Pixel, Google Ads, TikTok Pixel, The Trade Desk |
| Authentication & SSO | Enables quick, secure sign-up via social or email accounts while maintaining session integrity. | Auth0, Google Sign-In, Apple ID |
| Customer Support & Chat | Powers live chat, ticketing, and feedback tools so our support team can assist you in real-time. | Intercom, Zendesk, Drift |
| Security & Fraud Prevention | Detects suspicious activity, bot traffic, and potential account takeovers to keep the community safe. | Cloudflare, reCAPTCHA, FingerprintJS |
4. Managing Your Cookie Preferences
You have several options to control or disable third-party cookies:
- Consent Management Platform: When you first visit LoveLink, you'll see a cookie consent banner. You can adjust your preferences at any time by clicking the "Cookie Settings" link in the footer.
- Browser Settings: Most browsers allow you to block or delete third-party cookies. Refer to your browser's help section (e.g., Chrome, Safari, Firefox, Edge) for instructions.
- Ad Preferences: You can opt out of personalized advertising by visiting:
- Device Settings: On iOS and Android, you can limit ad tracking via your device's privacy settings (e.g., "Limit Ad Tracking" or "App Tracking Transparency").
Important: Disabling third-party cookies may affect certain features like social login, live chat, or personalized ad recommendations. Core dating functionality (matching, messaging, profile browsing) will remain fully operational.
5. Legal Compliance & Your Rights
LoveLink complies with applicable privacy laws, including the GDPR, CCPA/CPRA, and other regional regulations. Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Opt out of the sale or sharing of personal information
- Request restrictions on processing \n
- Port your data to another service
To exercise these rights, please contact our privacy team at the address below. We will respond within the timeframe required by applicable law.
6. Updates to This Policy
We may update this Third-Party Cookies Policy to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated via email, in-app notification, or a prominent banner on the Site. Your continued use of LoveLink after such updates constitutes acceptance of the revised policy.
7. Contact Us
If you have questions about our use of third-party cookies, our data practices, or wish to exercise your privacy rights, please reach out to our Privacy Team:
LoveLink Privacy Office
Email: privacy@lovelink.com
Mailing Address: 100 Dating Blvd, Suite 400, San Francisco, CA 94107, USA
Response Time: Within 30 business days